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Receptionist - Edinburgh 

Employer
Cairn Hotel Group
Location
Edinburgh 
Salary
Competitive
Closing date
15 Sep 2019

Receptionist - Hotel Indigo Edinburgh Princes Street

At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.

About the role...

We are seeking a friendly, personable, customer focussed Hotel Receptionist to join our team! For us, delivering consistent exceptional customer service and looking for opportunities to exceed customer expectations wherever possible, is what's most important.

You'll provide an outstanding welcome and farewell to our guests (You are the first and last person they are likely to see,) and an exceptional customer service throughout their stay with us at the hotel.

They'll also be some administrative duties which include: Telephone enquries, Reservations, Guest Arrial Reports, Preparing bills, taking payments, conduct end of shift / day banking.. Our shift pattern for Full Time work is based on 5 days from 7, Part time is Pro-Rata. This role will include weekends.

About You...

Personality is Key for this role.
Experience within Customer Service.
Experience as Hotel Receptionist is desirable but not essential.
Experience using a PMS system is desirable but not essential.

Hotel Indigo Edinburgh can be found on the world-famous Princes Street, while also being conveniently located adjacent to Waverley Mainline Train Station.
We boast spectacular views that can be seen from the Hotel I across the Old Town district of the city — Edinburgh Castle can be seen from your accommodation as well.

Benefits:
IHG Staff Rate Scheme
IHG Friends & Family Rate
IHG Brand Training
Food & Beverage Discounts at Twenty Princes Street & Juniper
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month & Golden Ticket Award
Pension scheme
Cairn Academy' Training & Development Opportunities
Meals on Duty
Uniform
Cycle 2 work scheme*
(* Applies to positions above minimum wage)

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