Receptionist - Courtyard by Marriott Glasgow Airport, Paisley

At Cairn Group we’re ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we’re focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.

About the role...

We are seeking a friendly, personable, customer focussed Hotel Receptionist to join our team! For us, delivering consistent exceptional customer service and looking for opportunities to exceed customer expectations wherever possible, is what's most important.

You'll provide an outstanding welcome and farewell to our guests (You are the first and last person they are likely to see,) and an exceptional customer service throughout their stay with us at the hotel.

They'll also be some administrative duties which include: Telephone enquries, Reservations, Guest Arrial Reports, Preparing bills, taking payments, conduct end of shift / day banking.. Our shift pattern for Full Time work is based on 5 days from 7, Part time is Pro-Rata. This role will include weekends.

About You...

Personality is Key for this role.
Experience within Customer Service.
Experience as Hotel Receptionist is desirable but not essential.
Experience using a PMS system is desirable but not essential.

The new state-of-the-art lobby at Courtyard by Marriott® provides greater flexibility and choices for our guests. At the centre of it all is The Bistro, your destination for a great breakfast, or drinks and dinner during the evening. We also have inviting, flexible spaces where guests can work or relax, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard technology. The hotel is located within a 5 minute walk from the Glasgow Airport terminal and 7 miles from Glasgow city centre. Whether traveling for business or pleasure, your stay at Courtyard is sure to be more comfortable, more productive and more enjoyable than ever before!

Benefits
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month & Golden Ticket Award
Pension scheme
Cairn Academy' Training & Development Opportunities
Meals on Duty
Uniform
Cycle 2 work scheme*
Marriott Staff Rate
Marriott Friends & Family Rate
Free Access to Health Suite
Free Parking
(* Applies to positions above minimum wage)