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Commercial Product Manager - London

Employer
Fusion Lifestyle
Location
London
Salary
Circa £50K
Closing date
9 Sep 2019

Commercial Product Manager - London

Fusion Lifestyle has an exciting opportunity for a Commercial Product Manager to join our business!

As the Commercial Product manager you will be tasked with supporting Fusion’s business strategy by maximising revenue streams. You will lead on the development of high quality programmes and product development plans. You will develop and deliver product management strategies for Fusion's core products and programmes while being the strategic lead. This role requires you to be the leading force in driving quality standards and improving commercial performance across all our product lines.

This is a senior role in our business so we require applicants who have a proven track record of overseeing large scale product lifecycle planning with a keen eye to deliver projects to deadline and to budget.

Who We Are: 

Fusion is a leading sports, leisure and fitness operator. A registered charity, the company mission is to bring health and well-being to communities across the UK via our 90 dynamic venues; offering mainstream and specialist sports and leisure facilities.

About You:

In order to be successful in this role you will need to be a motivated self-starter; comfortable working autonomously and able to collaborate with, influence and motivate a wider team as required.

You should have Excellent understanding of industry trends and cutting edge products within the sector. You will be used to identifying and understanding the competitive market landscape, but able to create your own vision and bring them to life

You will based from our head office in London however please note nationwide travel is required due to the geographical location of our centres.

Some of the responsibilities of this role include (but are not limited to):

  • Establish, manage and oversee responsive and effective performance management and monitoring regimes and ensure that timely management decisions and interventions are delivered in light of business trends
  • Resource and manage a forward programme of product development and product research including examples of exemplar performance.
  • Establish a proactive planning processes for all key products and services preparing briefing papers and options appraisals as necessary
  • Prepare strategic business cases and make recommendations to support the business plan and objectives
  • Work alongside the Head of Marketing and the Head of Sales and Service to deliver commercial strategies which meet and exceed the company’s financial and business targets.
  • Define and drive a culture of excellence and exemplar performance in products and programmes raising quality standards throughout the business and delivering excellent customer service ratings
  • Ensure the effective roll out and delivery including appropriate compliance structures of all product and programme strategies for all key revenue lines and deliver agreed business targets
  • Work with key departments to analyse customer satisfaction KPI’s for both face to face and online interactions
  • Stay abreast of industry development in all major product ranges and provide regular updates and briefing papers to the business and EMT
  • Increase participation at all Fusion venues
  • Develop a product lifecycle plan and set dynamic product review structures across the core product range
  • Develop and ensure implementation of product and programme knowledge and training initiatives throughout relevant staff groups
  • Undertake projects or ad-hoc work as requested by Line Manager.

We have high expectations of our Central Support team and offer a generous employee benefits package in return for your hard work.

Some of the benefits you may enjoy as a Fusion Workforce Deployment Manager include:

  • Up to 25 days’ holiday, plus 8 bank holidays (pro rata)
  • Free Gym & Swim membership at Fusion centres
  • Employer Contribution Pension Scheme
  • Discount on Bickels Yard Café F&B products
  • Access to private medical Insurance  
  • Eye test (DSE users)
  • Cycle to work scheme
  • Season Travel Ticket Loans
  • Industry leading training and development
  • Career advancement opportunities

If this sounds like an opportunity too good to miss, then we want to hear from you.

If you are looking to start or further your career in leisure, within a growing and dynamic company that makes a positive impact on the community, then we want to hear from you. 

 

Click on the link to apply.

 

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Applicants who gain a 'conditional' job offer will be required to undertake appropriate checks and referencing before commencing employment. If the role you have been offered requires you to work with children or vulnerable adults or in an environment that deems necessary, the hiring manager will inform you if a DBS is applicable. If a DBS is undertaken your offer of employment will be subject to a satisfactory DBS check.

*In line with the Immigration, Nationality and Asylum Act, all applicants will be expected to provide proof of eligibility to work in the UK if invited to interview. Fusion Lifestyle recognises the benefits of a diverse workforce and we therefore welcome applications from all backgrounds and all sections of the community.

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