Spa Receptionist - Cliveden House, Maidenhead

As our Spa Receptionist you will provide a first class service to our guests and members in the Spa promoting and selling the Spa and its products at every opportunity.

We are looking for a passionate team member. Below are some of the duties and responsibilities of the role:

• Responsible for taking all treatment and tennis court bookings;
• Ensure accurate procedures are followed for opening and closing the spa;
• Complete all reception administrative tasks and procedures in a timely manner to the highest standard;
• Assist with cashing up and voucher/brochure enquiries as required;
• Ability to complete show rounds to potential new members and guests giving out relevant information on the Spa;
• Be familiar with and promote all facilities, treatments, and products offered in the Spa at every opportunity;
• Assist the Front Desk Team/Reservations with all bookings when required;
• Ensure smooth running of the treatment rooms and allocating rooms to therapists; and
• Monitor the Spa emails and where necessary respond to emails in a polite manner.

What's In It For You?

• Service Charge
• Free staff meals
• Discount on Spa treatments and products
• Friends and Family rate at our Hotels
• 25% discount on all Food & Beverage
• …and so much more.

If you find the buzz of hospitality exciting and feel comfortable working under pressure, please Apply Now, we'd love to hear from you!