Team Member - Cardiff
Hollywood Bowl Team Member
As a Team Member for Hollywood Bowl Group, you will be at the very centre of the customer’s journey! Whether you’re welcoming our guests at reception or hosting parties on the lanes; your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit!
What’s in Store?
Within our fast-paced, dynamic world, Team Members are trained across the various areas of the centre to support the effective operation of the business - so no two days will ever be the same! Your responsibilities will include:
- Welcoming guests at reception, managing the booking system and taking calls
- Interacting with our guests across the centre, making sure they’re enjoying themselves
- Enhancing the customer's experience on the lanes, including offering food and drink service whilst they bowl
- Supporting the Kitchen team with taking orders and serving food in the Hollywood Diner
- Serving guests and preparing drinks at the Hollywood Bar
- Setting up, hosting and ensuring the smooth running of parties and celebration packages
To be a Team Member at Hollywood Bowl Group, you’ll need to:
- Be a creator of positive energy!
- Be able to demonstrate excellent customer service and to have the ability to communicate at all levels
- Have high energy and be able to work in a fast-paced environment
- Be flexibility around working hours and shift pattern
- Have basic literacy and numeracy skills
- Be a friendly, supportive and helpful team player
As well as a competitive hourly rate (paid fortnightly), you’ll also receive a great benefits package which includes healthcare cash plan, Free Bowling and a Team Member Discount Card - 30% off Food & Drink when you visit, plus a subsidised team menu whilst on shift.
We also offer a 12 month fast track Management Training programme which is available for Team Members wanting to progress their career!
The Hollywood Bowl Group PLC is the place to be if you want to be a valued player in a real success story. Now with 60 centres across the UK, built on the market-leading Hollywood Bowl and AMF Bowling brands and exciting expansion plans, there’s never been a better time to join us!
We don’t want you to miss out on this great opportunity to become part of our team – apply today!