Love providing great service and being part of uplifting moments? Take the next step in your career with us Room Service & Executive Lounge Manager at Park Plaza Riverbank London. Park Plaza is the ideal location for you to develop your skills and shine in a collaborative team environment.

Description of the Company:

At Park Plaza we love to celebrate the individual. We believe every one of our team members has a contribution to make and personal touch to share with our guests and colleagues. We’re always striving for excellence and know that as we invest in our team members, they’ll invest in us. For an engaging work environment where the little things are celebrated along with the major milestones, you’ve come to the right place.

Main role and objectives:

This is key role has the overall responsibility for managing the day to day running of the Room Service & Executive Lounge  areas during each serving period. High standards must be ensured across the Room Service, Mini-Bar and Executive Lounge operations, ensuring that high levels of service and offered, actively monitoring the staffing levels in order to improve effectiveness and making sure an effective communication within the department. 

Your responsibilities:

To ensure that the areas are managed on a day to day and week by week basis with effective communication within and between departments.
• To develop the long term strategy with the Director of Food & Beverage for these areas looking at the continual growth and development of the product and the people
• Ensure effective management of payroll costs for the relevant areas are in line with the departmental budget
• To positively promote sales awareness within the department and maximise sales opportunities
• Embraces a culture of collaboration with all hotel departments, to maintain an operational efficiency during peak periods

What we are looking for:

• Previous experience as a Manager within the food service industry
• Someone who is able to provide direction and leadership to all team members..
• Someone with High level of commercial awareness
• Someone who has the ability to be flexible and adaptable in various situations
• Someone who is great at creating and maintaining positive and productive working relationships across the business, communicating effectively in a range of situations
  Park Plaza isn’t just a great place to work - it’s a great place to take your career to the next level! We love seeing our team members fulfill their potential and always work together to achieve more with our learning & development offering, enhanced training and competitive salary and benefits.  
  You’ll also be invited to an “Inspiring Stay” in your hotel, so that you can live the experience and you will also benefit from our Employee and Friends & Family rates available in all Park Plaza and Radisson Hotel Group hotels worldwide!
  From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it.