Hotel Duty Manager - Chessington
- Employer
- Chessington World of Adventures Resort
- Location
- Chessington, Greater London
- Salary
- Competitive
- Closing date
- 19 Aug 2019
View more
Job Details
Hotel Duty Manager
Chessington World of Adventures Resort, Leatherhead Road
Chessington, SURREY, KT9 2NE
United Kingdom
We are Chessington World of Adventures
Resort and we are part of the magical Merlin Entertainments!
We
are currently recruiting for a Hotel Duty Manager. In this role you will be
part of the Resort Product Excellence management team, responsible for
elevating the Hotel’s Guest experience by managing customer service, driving
quality standards across the hotels and maximising our guests’ recommendation
and intention to return.
We are looking for the following
skills and experience;
Our ideal candidate will be educated to A’ level standard or equivalent with previous experience within the leisure/entertainment/hotels industry at management level.
You will have excellent interpersonal, communication and motivational skills with a positive and encouraging attitude.
To succeed in our fast paced environment working within such a diverse team of people you will be a self-starter with a keen eye for detail, inspiring those around you to achieve their goals.
Experience of Opera, Optimus and our KPI reporting systems would be an advantage.
This role
is full time, permanent, averaging 40 hours per week, working 5
days out of 7 which will include early, late and occasional night shifts
across weekends and bank holidays. A flexible approach to shift
patterns is essential and as is a willingness to change working patterns or
work extended shifts with limited notice to meet the needs of the
business.
Alongside
an annual salary up to £18,360-£19,360 per annum and 28 days holiday (including
bank holidays) you can look forward to enjoying a great benefits package including a Group Personal Pension Plan,
Merlin Magic pass, Employee Assistance Programme, Life Assurance, 25% discount
in our retail shops and restaurants, 40% discount online off of LEGO, and much
more!
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