Deputy General Manager - 11 Cadogan Gardens - Chelsea, London

11 Cadogan Gardens in an 5 star Iconic English boutique hotel situation near Sloane Square in the heart of Chelsea, and bordering Knightsbridge, London’s most aspirational shopping district. Our distinctive style is unparalleled and we are proud to serve our guests to the highest possible standards.

Deputy General Manager

We are looking for an experienced and dynamic Deputy General Manager to join us and oversee the day to day operations. This is an exciting opportunity to join the Management Team and become instrumental in driving our product forward, using a creative mind, passionate approach and meticulous attention to detail to stay ahead of the curve and ensure that 11Cadogan Gardens remains the leading London address. 

This role will lead the delivery of service excellence through the development of our team, with continuous visibility to staff and guests alike.Key elements of the Deputy General Manager role are: 

• Leadership: manage, direct and develop departmental heads and their teams, leading from the front and working alongside them creating clear guidelines while tracking progress and implementing change/ improvements. Monitor and feedback on performance and acknowledge achievements. Promoting team work in an inspiring, mentoring and motivating manner.
• Finance: display strong financial acumen in order to control all departmental costs, and account for operational departments P&Ls. A proven track record in commerciality, financial/ budget awareness and data literacy essential.
• Project Management: to take responsibility for allocated projects, and identify opportunities for further projects - strategize, plan, present, deliver and follow through.
• Responsibility/ accountability: take ownership of day to day operation, delegate where necessary and empower management to make decisions. Work proactively and efficiently, to deliver goals/ objectives/ projects within agreed timeframes
• Effective Communication: confident and clear delivery of detailed information. Integrity and consistency is key. Approachability and listening in order to gain follow-ship from team

Our ideal candidate will have previous experience at similar level luxury hotel within London, and must have a strong knowledge of Food & Beverage operations. You will have a proven track record of identifying opportunities, delivering projects and change management, as well as having strong commercial awareness. If this sounds like your next move, we look forward to hearing from you.