Skip to main content

This job has expired

Food & Beverage Assistant - Bournemouth

Employer
Village Hotels
Location
Bournemouth, Dorset
Salary
£7.05 to £8.21 per hour Free Gym Membership, Food & Beverage Discounts
Closing date
14 Aug 2019

We are currently recruiting for Food & Beverage Assistants (breakfast and evening shifts available) to join our highly successful team here at Village The Hotel Club Bournemouth. Based in modern and contemporary surroundings you will be required to contribute to the hotels success. You should have a warm, personable nature, can do attitude and eye for details.

You will know and understand what it means to deliver amazing hospitality and will thrive on the challenge of always exceeding guest’s expectations. You will be expected to achieve a level of service through the constant monitoring of our established brand standards. As a result you should be highly attentive to detail and be capable of delivering consistent standards. In this type of industry teamwork is key; you should be a strong team player willing to lend a hand wherever needed. In return we will offer you second to none career opportunities.

Why choose us?

We work towards the highest levels of guest satisfaction; as such you will be part of an award winning team who deliver amazing hospitality constantly. If you are truly passionate about a career in hotels then we want to hear from you.  As an expanding company with new hotels in the pipeline and a commitment to grow our future General Managers from within we are in a unique position to offer fantastic career progression backed up by training and development at every step of the way

Twice a year we review all of our teams against our high performance behaviours

v. Inspirational

v. Driven

v. Commercial

v. Detailed

v. Resilient

If you stand out as the best in these areas and show potential then you will quickly be spotted for future development. 

We are passionate about developing talent.

Apart from this we offer some amazing benefits such as FREE Gym membership to our health and fitness club which includes state of the art gym equipment as well as discounted shopping and stays within our hotels.

To be successful in your application for this position, please read the following:

Your role is to deliver the best experience for locals and hotel guest to enjoy a great range of drinks and a fantastic, freshly produced menu. You make your service smooth, confident and tailored to every individual that walks in the door.

You achieve this by having a can do attitude, understanding all brand-standards, reading your customers.  You are open to change and see it as a positive.  You thrive in positive feedback from guests and strive to make every experience in the restaurant and hotel a special one.

RESPONSIBLE FOR

             A Great Customer Experience – from booking through to coffee and farewells your great service must be memorable

             Product knowledge –Know your wine list and menu to deliver confident recommendations.

             Communications –Use excellence married with appropriate levels of informality and fun. 

             Performance – you can add value to overall hotel performance through teamwork and you understand that every ‘up sell’ and ‘suggestive sell’ can support the whole hotel profitability. 

PERSON SPEC

             Personality - customer facing presence, positive, host.

             Calm and collected under pressure.

             Passion for F & B product and service. Pacey and energetic. Dynamic. ‘Can do’.

             Enjoy striving to give exceptional customer service making it a great experience, ‘all the time, every time.'

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert