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General Manager - London

Employer
Be Military Fit
Location
London
Salary
£26,000 - £28,000 per annum
Closing date
6 Aug 2019

Job Details

General Manager - London

Be Military Fit (BMF) is recruiting a Full-Time General Manager for London.

This role will directly manage and take responsibility for all aspects of business performance across multiple locations and venues with a blend of health and fitness revenue streams. 

Our General Managers need to be industry leaders with a keen eye for developing a member experience as well as have the technical know how to drive a commercial business forward.

You must be passionate about developing membership portfolios as well as building strong teams across a wide geography. 

This is a hands-on and active role and would suit a General Manager looking to lead by example and deliver show stopping sessions as well as build and a business plan/strategy for a region to ensure delivery on core KPI’s.

You will be expected to run billable sessions for approximately 40% of your time up to 15 group sessions per week, as well as managing your regional footprint. 

You will have a keen eye for building and developing relationships with your team, but also with external stakeholders such as local authorities, park management authorities and commercial venue/land operators. 

Key Accountabilities:

  • Be responsible for the Health & Safety of yourself, your Instructors and BMF members at your Parks, ensuring all risk assessments are up to date and relevant.
  • Control profit & loss performance for area. Grow profit with accordance to the targets by building a ‘value added’ membership culture, acquiring new venues, driving cost control and leading on sales strategy at your sites.
  • Manage attrition and grow membership. Welcome, engage and convert trialists. Demonstrating an understanding of the ‘perfect’ members journey.
  • Develop timetables in venues in accordance with local demographic and fitness industry trends.
  • Line manage Instructors & Lead Instructors and ensure quality assessment and BMF standards are applied to every key deliverable.
  • Report on and ensure equipment for programmes is available, fit for purpose & assets accounted for. 
  • Plan resource for classes at all sites in area to correct ratio of Instructor : Members to drive core KPIs.

Personal Characteristics:

  • Live and Breathe the Health, Fitness and the Leisure Industry
  • Show a passion for developing yourself, inspiring your members and coaching your staff

Knowledge/Skills/Experience that are essential:

  • Recognised Level 2 fitness trainer qualification
  • Current driving licence
  • Provide evidence of P&L / cash flow management
  • Show a clear understanding of the wider industry and have knowledge of the marketplace.

Knowledge/Skills/Experience that are desirable:

  • Sports science or strength and conditioning background. 
  • Excellent customer service skills to attract new customers and retain current members.
  • Sales experience
  • Ability to adapt to the use of social media within the business
  • A military background and preferably Lead Instructor experience but not essential.

Company

British Military Fitness is the undisputed leader in outdoor fitness.

Our classes are lead by ex or serving members of the Armed Forces who will motive and encourage members of the public to get fit.

Our group classes are fun, challenging and varied and are suitable for people of all abilities.

Company info
Mini-site
Be Military Fit

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