Customer Service Assistants - West Midlands

Tettenhall, Bilston, Wolverhampton, West Midlands
£18,426 to £19,171 per annum
12 Jul 2019
28 Jul 2019
Job Type
Full Time

Customer Service Assistants - West Midlands

£18,426 to £19,171 per annum

We’re a city with big ambitions. A place packed with pride, passion and endless potential. 

WV Active is our leisure brand and has three centres in the city. Bert Williams, in Bilston and our dual site Aldersley Leisure Village in Tettenhall and Central Baths, a city centre location.  We have just reached a milestone and now support 10,000 active members in achieving their health and fitness goals. 

If you are passionate about working in the leisure and fitness industry and looking for the next step in your career?

At WV Active we want to hear from you.  

Following a recent re-structure, we’re recruiting Customer Service Assistants.  You’ll need to be customer focused, have a modern approach and be ready to move the business forward during this exciting time for WV Active.

You will deliver excellent customer service as a WV Active front of house representative and provide a welcoming, warm and professional environment to all visitors. You will have a positive, forward thinking and customer orientated approach in ensuring visitors have the best customer experience.   

You will support the Sales & Service Manager in sales, retention and administration of memberships.  You will also have an interest in the leisure and fitness industry and be knowledgeable about WV Active facilities and offers to actively sell and promote services.

Special conditions:

A rota system is in place for this post, therefore part-time and full-time applicants are encouraged to apply. 

This post is subject to the essential qualifications highlighted in the person specification and an enhanced DBS check.

Additional Information

The closing date will be Sunday 28 July 2019. We will notify you of the outcome of your application as soon as possible after the closing date.

Interviews/assessments will be Friday 2 August 2019 (depending on response an extra date may be applied, provisionally Friday 9 August).

We do not accept CV's, however we still want to hear from you, so please follow the redirect to our website to complete your application online.

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