Personal Assistant to the General Manager

Love providing great service and being part of uplifting moments? Take the next step in your career with us as a PA to the General Manager at Park Plaza Riverbank London. Park Plaza is the ideal location for you to develop your skills and shine in a collaborative team environment.

Description of the Company:

At Park Plaza we love to celebrate the individual. We believe every one of our team members has a contribution to make and personal touch to share with our guests and colleagues. We’re always striving for excellence and know that if we invest in our team members, they’ll invest in us. For an engaging work environment where the little things are celebrated along with the major milestones, you’ve come to the right place.

Main role and objectives:

As the PA to the General Manager you will provide full administrative support to the hotel’s General Manager and to act as the main liaison for key internal and external contacts with the Executive Office. Acts as an ambassador of the hotel at all times and ensures all enquiries into the office are handled in a professional and efficient manner.  

Your responsibilities:

• Management of the General Manager’s schedule, and supports with management of hotel Manager’s schedule as required
• Provides administrative support to the General Manager and Hotel Manager
• Coordinates and organises regular hotel meetings and appointments
• Acts as a main liaison point for certain VIP guests and key internal & external contact
• Handles all hotel mail, including responding, taking action and distributing as appropriate
• Keeps the highest level of confidentiality regarding staff, business and guest information
• Communicates with Front Office to organize appropriate gifts for VIP guests
• Maintains a filing system and ensures filing is kept up to date
• Handles internal communications for all executive team updates.
• Assists with the marketing of packages across all outlets including front of house
• Plays a key part in the engagement of team members, assisting and supporting the HR department as and when necessary.

What we are looking for:

- Previous experience in administration or coordination role in a hospitality background is desired
- Previous experience within Human Resources or similar is desired.
- Someone who is great at creating and maintaining positive and productive working relationships across the business, communicating effectively in a range of situations
- Highly organised & efficient
- Proven capability to handle and process confidential information with discretion
-  With a key eye for attention to detail and ability to complete work on multiple projects simultaneously
- Must Take initiative, multi task and work well under pressure.
- Someone who enjoys working in a fast paced environment while leading from the front

Park Plaza isn’t just a great place to work - it’s a great place to take your career to the next level! We love seeing our team members fulfill their potential and always work together to achieve more with our learning & development offering, enhanced training and competitive salary and benefits.  

You’ll also be invited to an “Inspiring Stay” in your hotel, so that you can live the experience and you will also benefit from our Employee and Friends & Family rates available in all Park Plaza and Radisson Hotel Group hotels worldwide!
From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it