Meeting & Events Operations Manager - NEW OPENING - The Hoxton, Southwark

We are looking for a Meeting and Event Operations Manager to be part of our team for the brand new The Hoxton, Southwark, set to open this summer.

The Hoxton, Southwark will be our latest addition to The Hoxton family, and our third in London, only a skip & a hop away from the South Bank. There’ll be something for everyone: 192 rooms, a bustling ground-floor restaurant, bar and terrace, The Apartment (our unique meeting & events space), a stunning roof-top restaurant and bar with indoor and outdoor seating PLUS our brand-new coworking space spread over six floors. It’s going to be quite something!

Come and be part of an opening we’re super excited about!

What you’ll do…

Lead a dynamic pre-opening Meeting and Events team in one of the most exciting hotel openings of 2019

Both guest and team experience will be at the heart of all you do. You’ll lead your team by example, keeping them involved and motivated; helping them feel empowered and supported, confident in providing top Hox experiences for our guests and comfortable turning to you with questions

Liaise closely with central Meeting and Event bookings team to ensure a seamless line of communication, enabling you to create a unique experience for our guest

Have a firm grip on the P&L and take ownership over the costs of the Meeting and Events business, always striving to find efficient solutions whilst keeping the quality high and the experience top notch

Working closely with the Head Chef and Head of Bars to deliver a consistently excellent standard of food and beverage for each meeting and event held in our new home

What we are looking for

A track record of leading Meetings and Events teams; you’re a natural at inspiring trust and bringing others along on a journey

2+ years’ experience in a similar hospitality event management role in a busy, bustling environment. You may have experience in restaurant groups, hotels or contract events catering

Previous involvement in budgeting and forecasting, a strong understanding of the financial expectations of a successful Meeting and Events business

An ability to manage the budget on a daily, weekly and monthly basis. You will be expected to report results with a granular understanding of the ongoing trends of the business to the Head of Restaurants and Bars

Exceptional attention to detail in a fast-paced environment, juggling many things at once, but always dotting the i’s and crossing the t’s

You’re looking for a place where you can be you; no clones in suits here

Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues

You’re not precious. We leave our egos at the door and help get shit done

You’re up for doing things differently and trying (almost) everything once

You want to be part of a team that works hard, supports each other and has fun along the way

What’s in it for you…

20 days holiday (plus bank holidays), pension and life insurance

A health cash plan, through which you can easily claim money back on things like dental, physiotherapy and contact lenses

Take care of your physical & mental wellbeing through a support help line, gym discounts, virtual GP surgeries and more

Treat yourself once in a while with lots of retail & hospitality perks through our partners

Goes without saying, but we’ll feed you during your shift

Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)

Lots of opportunity to progress and switch it up as part of a global family of brands

Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work

Extra time off to volunteer with one of our partner charities

Access to our Coworking space on evenings & weekends to work on your side-hustle

Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!