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Receptionist - Wootton Bridge

Employer
Darwin Escapes
Location
Wootton Bridge, Isle of Wright
Salary
Competitive
Closing date
5 Jul 2019

Receptionist - Wootton Bridge

Role overview

Do you have excellent customer service skills?

A fantastic opportunity has arisen at Woodside Bay Lodge Retreat, who are looking for a Full Time Receptionist to join their friendly team on a full time, permanent basis.

The role includes a variety of responsibilities such as taking telephone calls and answering customer queries, as well as offering helpful advice and knowledge on the area to guests. This resort prides itself on it’s extensive and varied activities programme, which you will assist in taking bookings for and informing guests about.

Customer satisfaction is of high importance to Darwin Escapes so providing exemplary customer service at all times is a must.

This is an excellent opportunity to join a friendly, busy team at our beautiful resort on the Isle of Wight.

This is a permanent position, to work full-time variable hours. This will include weekends and bank holidays.

This role is perfect for anyone searching for Full Time Receptionist positions within Wootton Bridge and the surrounding areas.

 

Key Responsibilities

  • Work alongside the Reception team to provide the highest standard of customer service.
  • Handle any telephone and personal enquiries courteously and promptly.
  • Deal with all customer queries and complaints immediately and courteously.
  • Provide advice and knowledge on the area and activities to guests where required.
  • Issue of accommodation keys and information to guests on arrival.


What experience you will need

  • Previous experience in customer service is essential.


What skills you will need

  • Excellent standards of customer service.
  • Driving licence and access to a vehicle is preferable due to the remote location of the park.
  • Excellent communication skills.
  • Positive attitude and willing to learn.


What we offer

  • Job specific training through Darwin Academy which includes Customer Service, COSHH, Health and Safety, Manual Handling, etc.
  • Uniform provided as standard.
  • Good hourly rate of pay.
  • Darwin Escapes employee discount in a variety of facilities and restaurants.

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