Admissions Host

Warwick Castle Resort, Warwick Castle
Warwick, WARWICKSHIRE, CV34 4QU
United Kingdom

 

Join the team at Britain’s Ultimate Castle!

·      Are you ready for a spectacular season at Warwick Castle?

·      Do you have the spellbinding engagement in you to create lifelong memorable experiences for our guests?

·      Can you bring a sense of fun to your work and encourage a collaborative culture across the team?

 

Here at Warwick Castle we are looking for smart and talented people to deliver brilliant customer service to ensure our guests experience the fun of real history.

 

About you:

Are you enthusiastic, energetic, and able to put a smile on guest’s faces?

Can you work on your own, and also part of a team?

Do you have an eye for detail?

Are you able to deliver brilliant customer service, finding ways to go the extra mile?

If you can answer yes to these questions, we want to hear from you!

 

As an Admissions Host you will be one of the first and last employees that a guest will come into contact with so it’s your job to make a fantastic first and last impression for our guests. The role involves all aspects of ensuring guests have a smooth, efficient and memorable entrance to the castle including operation of the turnstiles, annual pass checks, and cash handling. Maintaining a high standard of guest service and safety is crucial as these first and last impressions really count, therefore a good knowledge of the castle is needed to answer various guest queries. 

Because of the nature of our business you will be required to work evenings, weekends and bank holidays. This is a seasonal role from May 2019 – November 2019.

We offer fantastic benefits including a Merlin Magic Pass, allowing you to take family and friends to visit Merlin Attractions for free, 40% discount on LEGO booked online, 25% off in our retail shops and restaurants and much more!

About Merlin

MERLIN ENTERTAINMENTS is the leading name in location-based, family entertainment, and has seen the most successful and dynamic growth of any company in the sector over the last five years. Europe’s Number 1 and the world’s second-largest visitor attraction operator, Merlin now operates over 100 attractions, eleven hotels and three holiday villages in 23 countries, across four continents. The company aims to deliver memorable and rewarding experiences to its 54 million visitors worldwide, through its iconic global and local brands – including Madame Tussauds, SEA LIFE, LEGOLAND, Bears Grylls Adventure and the Coca-Cola London Eye - and the commitment and passion of its managers and 29,000 employees.