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Retail & Duty Manager | Wokingham

Employer
Everyone Active
Location
Wokingham, Berkshire
Salary
Competitive
Closing date
8 Jul 2019

Job Details

Retail & Duty Manager - Downshire Golf Complex

Competitive Salary

With a reputation as one of the finest play & pay golf courses in the country, Downshire Golf Complex is looking for an enthusiastic individual with excellent customer care skills and proven retail experience to join our very successful golf retail store.

Experience in the golf industry would be desirable. This is a Full-Time position and will be on a rota basis which will include early mornings, evenings and weekends, therefore a flexible approach is essential.

We would like to hear from you if you:

  • 2 years experience working in a customer service environment
  • Have exceptional communication skills, approachable and friendly
  • Provide excellent customer service through proven ability to handle complaints and feedback
  • Have the ability to work under your own initiative

Responsibilities will include:

  • To maximise the sales of a wide variety of golfing merchandise, on display in the golf retail outlet.
  • Co-ordinate Orders & Invoices & maintain stock control
  • Ensure product is merchandised & monitor till management standards
  • Lead on Budgets &  Sale Income Target KPI’s
  • Demonstrate strong Golf Retail product knowledge with Training
  • Liaise with Golf Retail Industry suppliers
  • To answer the telephone positively and administer various golf facility bookings
  • To provide customers with the relevant and accurate information regarding the operation of the golf facilities.
  • To ensure that customers are informed each day of events that may possibly affect playing conditions on the course
  • To ensure Course Rangers are provided with information relating to tee times on a daily basis.
  • Effectively prioritise tasks and communicate effectively to your team and  support the General Manager
  • Cash handling and reconciliation.
  • Full training to be provided. This position will involve evening and weekend work, including public holidays.

If this sounds like you, send a copy of your CV and a covering letter

Company

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Everyone Active

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