Leisure Membership Sales Host - Cardiff

Leisure Membership Sales Host
Salary with additional competitive commission scheme
We are currently recruiting for a Memberships Sales Advisor to join our highly successful team in our Leisure Team at Village Hotel Cardiff. Based in modern and contemporary surroundings you will be required to contribute to the hotels success. You should have a warm, personable nature, can do attitude and eye for details. You will know and understand what it means to deliver amazing hospitality and will thrive on the challenge of always exceeding guest’s expectations. You will be expected to achieve a level of service through the constant monitoring of our established brand standards. As a result you should be highly attentive to detail and be capable of delivering consistent standards. In this type of industry teamwork is key; you should be a strong team player willing to lend a hand wherever needed. In return we will offer you second to none career opportunities.

Why choose us?
We work towards the highest levels of guest satisfaction; as such you will be part of an award winning team who deliver amazing hospitality constantly. If you are truly passionate about a career in hotels then we want to hear from you. As an expanding company with new hotels in the pipeline and a commitment to grow our future General Managers from within we are in a unique position to offer fantastic career progression backed up by training and development at every step of the way Our rising star programme is how we put our money where our mouth is, twice a year we review all of our teams against our high performance behaviours
v. Inspirational
v. Driven
v. Commercial
v. Detailed
v. Resilient
If you stand out as the best in these areas and show potential then you will quickly be spotted to participate in this programme. We’re passionate about developing talent. We run yearly competitions within each function, whilst highlighting our Rising Stars and Up & Coming Stars of the future. Apart from this we offer some amazing benefits such as FREE Gym membership to our health and fitness business which includes state of the art gym equipment as well as discounted shopping and stays within our hotels. To be successful in your application for the position of Membership Sales Advisor, you must possess the following:

1) Experience within a sales and/or leisure environment. Proven track record of achieving results with and through a team.

2) Results driven, with a sense of urgency about achieving objectives and a problem solving approach and achieving KPIS.

3) Personality – customer facing presence, rapport builder. Calm and assured under pressure.

4) Passion for the Health & Fitness business. Can communicate ideas and facts honestly, clear and persuasively.

5) Commercially savvy – and previous knowledge of sales and marketing promotions and there impact.

6) Confidence to motivate & demand high standards from others, challenge upwards for appropriate resources, to make your leisure club the best.

7) Understands the need for confidentiality and GDPR.

Village health & fitness Cardiff has a very modern feel with over 80 pieces state of the art equipment, 25m swimming pool, extensive classes, personal training, retail shops and leisure and hotel discounts. Your role is to share how good these facilities are with prospective new members and sign them up to a new way of life. Providing high standards of service that reflects the individual needs of our members and prospective members – explaining the extensive features and benefits of joining our Leisure Club. You will maximise leisure memberships through effective selling techniques, providing information as required. You achieve this by using your natural skills at interacting with many different types of people and, using the effective selling techniques that we will support you with, you can be a great success.