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Conference and Events Floor Manager - London

Employer
Royal Garden Hotel
Location
Kensington, London
Salary
Competitive
Closing date
1 Jul 2019

Job Details

Conference and Events Floor Manager - Royal Garden Hotel, London

An exciting opportunity has arisen for a Floor Manager in our Conference and Events department.

Our C&E team at the Royal Garden Hotel looks after 11 multipurpose Conference and Event rooms, catering for up to 500 guests in our largest Banquet room, the Palace Suite. Our C&E team are passionate about delivering only the very best in five-star services.

About the Role

As Conference and Events Floor Manager, you will ensure that all function arrangements are adhered to as pre-arranged with the client. This includes meeting with clients prior to events to discuss final arrangements and timings. Furthermore, you will assist the management of the department with daily operational requirements

Responsibilities

  • Performs duties in line with departmental Standard Operating Procedures.
  • Meets the client prior to the start of the event to check final arrangements and timings.
  • Works closely with the Assistant Operations Manager in the discussion of the delegated function requirements.
  • Communicates on a regular basis to all members of the department, and to maintain a close working relationship with all members of the department.
  • Assists the management of the department with the daily operations in the Operations Manager’s absence.
  • Checks room set-ups prior to the event ensuring SOPs are being adhered to, feeding back any inconsistencies to set up a team.
  • Attends any relevant operational meetings in the absence of the Operations Manager.
  • Assists with the supervision of Kosher functions.
  • Ensures constant, effective communication is maintained with the conference and banqueting co-ordinators along with all other departments of the hotel.
  • To pro-actively plan work to ensure the smooth running of the department.
  • Carries out any other duties requested by the Conference and Banqueting Operations Manager.
  • To assist in delivering training in the department on SOP.
  • Carries out any other duties requested by the Conference and Banqueting Operations Manager.

Ideal Candidate

This role requires you to build strong working relationships with all members of the Conference and Events department and relevant support departments. We are looking for an enthusiastic and confident individual, with proven supervisory experience, in a similar role, in a five-star environment, as well as strong communication skills at all levels.

If you are interested in this position and are entitled to work in the UK, please send us a copy of your CV and cover letter. If you require any special assistance with your application or have any further questions, please do not hesitate to contact a member of our Human Resources team.

Please note: We endeavour to respond to the majority of applications, however, if you do not receive a response within two weeks, please assume that your application has been unsuccessful on this occasion.

Company

The Royal Garden Hotel strives to be internationally recognised as London’s most flexible five star hotel, which offers excellent value where distinction in service comes naturally. Our professional, dedicated and enthusiastic team ensures that the Royal Garden Hotel provides you with a unique individual experience.

Company info
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Royal Garden Hotel

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