Assistant Manager - Milton Keynes

​​Assistant Manager - Milton Keynes

The Chesterford Group is an award-winning and environmentally-aware family business founded in 1923. We serve over 3 million high-quality meals every year from 40 fish and chip shops in the south east of England, under 3 brands: fishnchickn, Churchill’s and Bankers.

• Are you an aspiring leader and manager?
• Can you take the initiative, assume control and handle responsibility when required to?
• Supporting the manager at one of our stores can be hugely rewarding … and a great step on your career ladder.

We are on a mission to save the great British tradition of fish and chips … and we need your help!

What will I be doing?

Assistant Store Managers are the ship’s vice captains in our business. You will support the leadership and management of a happy and productive crew, and the consistent delivery of the “excellent” quality of products and customer service on which the success of our business depends.

To achieve that, you will receive all the training and support you need as well as a comprehensive store operation procedure manual to refer to, as your guide.

You will be one of your store’s customer champions, helping your manager ensure that you and your colleagues deal with any and all customer concerns in a timely and effective manner.

Your responsibilities will include supporting the preparation and cooking of all menu items, positive team management and appraisals, crew meetings, stock, expenditure, rotas, training, health and safety, banking, security and hygiene. You will work closely with the Store Manager and Operations Manager to maximise store turnover and profitability in an ethical manner.

What qualifications, qualities and experience do I need?

• A relevant qualification in food safety, standards and/or hygiene
• Food and cash handling, fire and first aid training and experience
• Financial awareness, great communication skills and good levels of fitness and stamina
• Customer service and management skills
• The ability to remain calm under pressure at busy times
• Willingness to work unsocial hours, over a seven day per week pattern

What can I expect in return?

As an Assistant Store Manager in one of our shops or restaurants you will be part of one of the most important teams in our business. You will be the Manager’s first line of support, welcoming smile, happy face and friendly voice of our business.

You will have great opportunities for rapid career progression not readily available elsewhere, and you will receive valuable training and professional development. Most importantly though … you will be helping to save the future of fish and chips.