Hotel Receptionist - Sutton Coldfield
Hotel Receptionist - Moor Hall Hotel & Spa, Sutton Coldfield
Moor Hall Hotel is a four-star hotel with 83 bedrooms, conference facilities for up to 250 and its own Leisure Club & Spa, situated north east of Birmingham, on the outskirts of Sutton Coldfield.
We have an exciting opportunity for a Receptionist to join our Front Office team.
As Receptionist you will use a computerised system to handle guest bookings and enquiries, ensuring correct payments and guest requirements are recorded. With outstanding customer service skills, you will offer friendly and expert information and guidance to guests and visitors, you will liaise with other departments to actively promote the hotel’s facilities and ensure guests extract the maximum benefit from their stay. Professional use of the telephone is a key part of the role.
The successful candidate should be able to demonstrate excellent communication skills and have experience of dealing with the public. Hotel reception experience is preferred and knowledge of computerised booking systems would be an asset. We currently operate Guestline.
This is a full time role, 40 hours per week, working shifts between 7am and 11pm. Candidates must be flexible and available for work any day of the week.
This is an excellent opportunity for a Receptionist looking to further their career in the hospitality sector and to join a well-established, family run business.
We offer a competitive salary, hotel and leisure club discounts, a Company reward scheme, a well-tailored uniform and meals on duty.