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Reservationist - Buckinghamshire

Employer
Stoke Park Country Club & Resort
Location
Buckinghamshire
Salary
Competitive
Closing date
28 May 2019

Job Details

Reservationist -Stoke Park Country Club & Resort

An amazing opportunity has arisen for a Hotel and Spa Reservationist to join the reservations team at Stoke Park. As Reservationist, you will:

  • Ensure that our guests receive the highest standard of service & co-operation at all times in line with AA 5 Red Star Standards.
  • Ensure that you are fully aware of all hotel, spa and golf tariffs so that they are able to accurately take & input Hotel Reservations and Spa Retreats
  • Ensuring maximum yield & occupancy in accordance to Company Standards.

40 hours a week – 5 day Rota to include weekends and bank holidays as per Departmental Rota.

Required Experience: 

  • Previous experience in a reservations environment preferable
  • Strong interpersonal skills, articulate and confident communicator
  • Meticulous attention to detail
  • Excellent organisation skills and a proactive approach
  • Thrives on working in a fast-paced environment
  • Handles pressure calmly and professionally
  • Excellent IT skills with experience of MS Office applications, and a knowledge of Opera and Concept computer systems is preferable 

What we will offer to the successful candidate:

  • Competitive salary
  • Reservations Incentive Scheme
  • Career progression through training and development
  • 20 days paid holiday
  • Free meals whilst on duty
  • Discounted rates on facilities
  • Free use of the Stoke Park gym
  • Uniform

Our Company: 

As Europe’s leading Five Red Star Hotel, Spa and Country Club, Stoke Park provides a unique combination of the traditions of an exclusive members’ club and the best of today’s sporting, leisure, entertaining and hotel facilities, in one of the most convenient locations in Britain: only 35 minutes from London and 7 miles from London Heathrow.

Company

As one of Britain's premier golf and leisure resorts, Stoke Park's Human Resources Department seeks to recruit the very finest golf and hotel personnel. Our exceptional staff are one of the reasons that Stoke Park have recently been awarded '5 AA Red Stars', which is the highest accolade given to hotels by the renowned guide series. 5 Red Stars are awarded for outstanding facilities, service and all-round customer experience. With this award, Stoke Park gains the coveted rank of AA Inspector's Choice, joining just 49 hotels in the UK. With this prestigious accolade, Stoke Park joins only five golf venues in the UK that have five red star hotels.

Porters, Waiters and Waitresses, Chefs, Maids, Golf and Gym Professionals, Spa Therapists, Sales Co-ordinators, Membership Administrators, the list is endless. These are the kind of opportunities available at Stoke Park.

We are particularly keen to employ staff on a part-time, weekend and holiday basis.

We are also open to speculative applications from high quality candidates interested in joining the team.

Our staff strive to exceed our guests expectations and anticipate their needs. If you believe you have the passion and qualities required to become a member of our prestigious '5 AA Red Star' team, your commitment and hard-work will be rewarded with excellent benefits to include:

  • Competitive salary
  • Career progression through training and development
  • Free meals whilst on duty
  • Discounted rates on facilities
  • Staff incentive schemes
  • Free car parking
  • Free use of the Stoke Park gym
  • Uniform and free laundry service where applicable to your role
Company info
Website
Mini-site
Stoke Park Country Club & Resort
Telephone
01753717171
Location
Park Road
Stoke Poges
Slough
Buckinghamshire
SL2 4PG
GB

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