Retail Catering Supervisor - Southampton General Hospital

Full Time, 37.5 Hours per week

£18,000 - £25,000 per annum + Benefits  

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Serco at Southampton General Hospital are currently recruiting for a Retail Catering Supervisor in our Restaurant and Coffee Shop facility to work 37.5 hours per week, 5 days out of 7 which can include weekend working. The shifts that we would require the successful applicant to work will include an early which is 6:30am-3:00pm and 12:00pm-8:00pm on a rolling rota.

You will be responsible for delivering the catering operation in the restaurant/coffee shop space to high standard set by the NHS and Serco supervising a team of 40 including catering assistants and chefs. 

Within the role as Retail Catering Supervisor there are certain activities that you will be accountable for including managing the colleagues in the facility to deliver great customer service, serving standards, cleaning, food handling/preparation through coaching, cashing up, stock taking and leading by example. To be successful you should be confident as you will be expected to schedule resource, maintain colleague training records and to coach colleagues to continually improve.

Ideally you will come from a background of supervising a customer led environment, from catering with it being at least 1 year long.  Within a supervisory role it would help you if you have previous experience of rotas, colleague observations and food management.

The successful candidate should hold a Food Hygiene Certificate – Level 2. It would advantageous to hold a Food Safety Level 3.

On occasion we receive significantly more applicants than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Serco is a Disability Confident Employer committed to employing and retaining people with disabilities.  Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.