We are currently recruiting for a Customer Service Advisor based in Suffolk, our leisure centre boasts of top of the range facilities including Gym, pools, Studios, Sports Hall, Squash Courts, , Health Suite, Cycling Studio, Café’s, Children’s play area and even Sauna and a Steam room.

What your role will be

For this position you will be signing up members of the public for new memberships with the Leisure Centre. We are looking for someone who is passionate about fitness, and inspiring others to be too.  You will deliver excellent customer service to our customers.

This role will be based in the Leisure Centre, and within the community carrying out promotional work - this could be at stands in public places, fitness expo’s or even spreading the word to passers-by. You will deliver a high level of customer service, in a people facing role, where you will be required to answer questions and give advice on the latest gym equipment or the latest exercise class.

The shift times will be a mix of earlies, mid’s or late’s which are set to cover the office opening hours which are Monday to Thursday 9:00am - 9pm, Friday 0900am – 5pm with one weekend in 3, you will work on a 3-week rolling rota.

Your background

The successful applicant will have experience of working within a customer service focussed position. You will need excellent communication skills as you will be required to liaise with external and internal customers/staff. Ideally you will be able to demonstrate at interview your excellent customer service skills and experience.                                

What we offer you

As part of Places for People Leisure you will have the support of a professional, caring and commercial organisation who values the role you and your team will play in delivering your responsibilities.  Our people provide the heart and soul of our organisation and the communities they serve, our value driven behaviours demand that our people engage with our customers, enhance their experiences and exceed their expectations.  They bring a smile, some fun and a caring professionalism that makes the difference; they’re Placemakers.

About us

Places for People Leisure is a market leader and we are passionate about improving the opportunities for communities to be physically active; enhancing the health and vitality of People and making Places really work. It is driven by its mission ‘to create active places and healthy people’.

What's next?

If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.