Concierge - Derby

Posting Date May 03, 2019
Job Number 19001BSQ
Job Category Rooms and Guest Services Operations
Location Breadsall Priory Marriott Hotel & Country Club, Moor Road, Derby, Derbyshire, United Kingdom
Brand Marriott Hotels Resorts /JW Marriott
Schedule Part-time
Position Type Non-Management/Hourly

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Breadsall Priory Marriott Hotel& Country Club offers its associates a competitive salary, gym membership,staff meals, car parking and generous global hotel discounts for you, yourfriends and family.

This four star hotel has a focuson culinary excellence and provides staff with extensive, ongoing training anddevelopment. Marriott International isthe worlds' largest hotel company and provides associates with exciting longterm career opportunities.

Ideallyplaced in Morley, just north of Derby, Breadsall Priory holds the distinctionof being the oldest Marriott location in the world; our elegant Priory roomsdate back to 1260.

At Breadsall Priory Marriott Hotelno two days are the same, with an exciting blend of guests and large events. Our hotel is a great place to develop yourskills, supporting weddings, prolific golf events, sports teams, extensiveleisure facilitiesand contemporary British dining at our hotel's on-site Priory Restaurant.

MarriottInternational portfolio of brands includes both JW Marriott and MarriottHotels.

MarriottHotels,Marriott International's flagship brand with more than 500 global locations, isadvancing the art of hosting so that our guests can travel brilliantly. As ahost with Marriott Hotels, you will help keep this promise by deliveringpremium choices, sophisticated style, and well-crafted details. With yourskills and imagination, together we will innovate and reinvent the future oftravel.

Job summary- 35.5 hours over4 days
- To provide a welcome to all guests on arrival and departure; assisting guests with luggage deliveries and parking cars.- To be aware of hotel's layout, facilities and tariffs.- Provide information regarding local attractions and directions- Keep the lobby area & reception courtyard area clean and tidy at all times and to remove crockery, clean ashtrays, etc.- Deliver messages from reception, to the appropriate area, as instructed-Report any maintenance problems; fixing any small faults on the spot where possible.Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.