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Outdoor Activity Leader - Nottingham

Employer
Serco Leisure
Location
Nottingham, Nottinghamshire
Salary
£7.50 - £8.21 per hour + Excellent Benefits
Closing date
30 May 2019

Job Details

Number of available positions: 16

Contract: Fixed Term Contract until Oct 2019

Hours: 17 Hours per week with opportunity to work overtime

Salary: £7.50 - £8.21 per hour + Excellent Benefits

Holme Pierrepont Country Park, the home of the National Water Sports Centre has excellent water facilities, accommodation, a campsite, Outdoor Adventure Zone, Life Fitness Gym and marvellous nature trails for cycling and walking, it is a favourite destination for families, schools, corporate companies and individuals.

The role as Outdoor Activity Leader is being offered on 17 hour per week fixed term contract until October 2019, with work hours mainly consisting of weekends and school holidays, with significant overtime opportunities available during the latter

Ideally you will have previously worked as activity leader/sports coach/scout-guides-cadet leader or have experience delivering activities or customer service to varied group sizes.

Purpose of Job / Key Objectives

To deliver a variety of activities and sessions across our Outdoor Adventure  and Water Adventure Departments, Providing customers with a safe and adventurous experience both on dry land and on the water.

Principal Duties

  • Responsible for checking equipment and facilities required for activity sessions
  • Responsible for ensuring customer safety
  • Responsible for delivering prepared safety briefings and sessions in accordance with the code of practice or governing body guidance.
  • To check activity area for debris and rubbish and to assist to keep the site clean and tidy
  • To lead by example and set a high level of safety and professionalism
  • Providing excellent customer experiences

Experience Level

  • Experience of delivering fun memorable customer service to the public
  • Experience of working in a customer focused environment

Essesntial Skills

  • Good customer care skills
  • Maturity and calmness under pressure
  • Able to communicate across different methods,
  • To work with due regard for his/her personal safety and that of others in the Centre
  • To provide a memorable, enjoyable and safe adventure experience to members of the public

Personal Attributes 

  • An outgoing and friendly manner
  • High standards of personal presentation
  • A team player with excellent communication and interpersonal skills
  • Self-motivated and organised

You will have access to a range of benefits working at Holme Pierrepont National WaterSports Centre including:

  • Free Gym Membership
  • Discounted Use of Facilities for you and family
  • Subsidised Meals
  • Pension
  • 20 Days Annual Leave including 8 Bank Holidays
  • Access to Discounts across various goods and services

Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. On occasion we receive significantly more applicants than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application should the closing date of the advertisement be brought forward. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.

Company

Serco have UK wide leisure contracts which include unique customers such as The National Water Sports Centre, Lilleshall National Sports Centre, Bisham Abbey and Basingstoke Aquadrome to name but a few!  Our teams are hard-working, friendly and above all passionate about leisure and fitness!

We provide leisure services on behalf of community leisure trusts, local authorities, universities, and sporting associations such as Sport England. Our facilities include national sports complexes, outdoor activity venues, community leisure centres, gyms, swimming pools, water sports, tennis courts, golf courses, and conference centres. 

Our ultimate goal is to help people of all abilities and ages to maintain and improve their fitness levels. We do this by providing affordable access to a wide range of market leading sports and leisure facilities to support healthier and happier individuals across all segments of society. We do this by providing safe, welcoming spaces for people to enjoy their leisure time

We have a genuine desire to work in partnership with public bodies and work every day to find solutions in the ever changing leisure landscape.   

https://www.serco.com/uk/sector-expertise/citizen-services/leisure-services

 

 

Company info
Mini-site
Serco Leisure
Telephone
0345 010 4000
Location
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United Kingdom

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