Skip to main content

This job has expired

Data Insight and Analytics Support Manager - Leeds – Asda House

Employer
Asda
Location
Leeds, West Yorkshire
Closing date
26 Apr 2019
Data Insight and Analytics Support Manager

Do you have a background within Data Applications and interested in a role working as an Analytics Support Manager? The role sits within the Technology Data team where you’ll work closely with Service department and our third parties. This isn’t a hands on role, but you’ll need to be technical enough to understand the issues coming through. This role would ideally suit an individual who has come from a hands on background, but looking to move into a management role.

Your work will be focussed on the enterprise-wide Data, Insight and Analytic applications for the Asda business, at a really exciting time for our business as we look to transform how Asda uses the mass amount of data it has access to. In your role, you’ll be accountable for the day to day operations and through your team of Asda colleagues and partner resources, you will focus on providing great service levels to our business customers.

You’ll benefit from fantastic opportunities such as career progression, flexible working, behavioural and role specific technical training.

What you’ll be responsible for:Provide all aspects of line management for small team of Asda colleaguesManage a team and partner organisation to ensure that all agreed business performance related service levels are achieved.Work seamlessly with development and QA resources, ensuring that all new products are transitioned into service quickly and efficiently. Create product roadmaps to ensure that applications remain up to date, supportable, and have capacity to satisfy future demand.Proactively review and improve the service that your team provides, such as improving our automated monitoring and alerting capabilities, identifying and resolving any potential gaps.Where we fail to meet our objectives, lead your team to quickly learn lessons and deliver service improvements.Make sure your team adheres to all appropriate processes and standards for all configuration change to the systems you manage.
  • Build trusted relationships with your customers across the business and your peers across Asda Technology.
  • Communicate our service performance, both verbally and by producing high quality service reporting.
  • About you:
    You’ll have a Technical background and good working knowledge of SQL and ideally previous experience of managing a support and maintenance team.

    Your benefits:
    You’ll receive an excellent benefits package which includes company car / car allowance, private medical, colleague discount off your shopping, share save scheme, competitive pension and discount off selected gyms. We also like to share our success; after all you made it happen, so every eligible colleague is also part of the Asda bonus scheme. The development opportunities are endless and we’ll support you every step of the way.

    If you have any questions regarding the role, then please email clare.tempest@asda.co.uk

    Get job alerts

    Create a job alert and receive personalised job recommendations straight to your inbox.

    Create alert