Everything we do as a business is built on the enthusiasm and professionalism of the people in our team roles. So if you have a passion for putting smiles on people's faces, this is the job for you. Don't worry if you haven’t had lots of experience, we'll give you all the training you need.

WHAT YOU’LL DO IN THIS ROLE:

Ensure all guests receive a warm welcome and genuine farewell.
Support the GM and floor team in managing and dealing with guest complaints
Promote the use of Guest Voice to gain feedback from Guests.
Communicated marketing updates and promotions with guests via social media and in house.
Answer incoming calls to the restaurant and provide appropriate service
Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate
Tend to all guest needs and requests in an appropriate manner and time frame.
Inform the Guest about the Privilege App and how they can benefit from using it.
Great knowledge of all Food and Drinks Menus

WHAT WE LOOK FOR IN OUR RESTAURANT HOSTS:

A passion for excellent guest service
Enjoys engaging with new people
Enjoys and wants to be an active member of a team
Taking PRIDE in maintaining highest standards of cleanliness and safety
The ability to work calmly and effectively under pressure
Skilled in organising and planning
A great eye for detail

ABOUT US...
If you’ve visited some of the most beautiful locations in the UK, then you’ll probably be familiar with Premium Country Pubs. Each pub offers something different, but our desire to deliver dishes made with the finest ingredients, in the most captivating locations, remains. We are dedicated to making sure that every detail is right, that every dish is perfect and our team are on hand to make it possible.

WHAT WE CAN OFFER YOU:

We can offer you a personalised induction based on your current skills and knowledge, then set you some tailored goals within our S.T.A.R. development programme. This will help you progress to the next level, and beyond. Besides this you will have the opportunity to develop your career to some of our other excellent brands in Mitchells & Butlers.

33% off in ALL our businesses for you and up to 5 friends
Tailored industry training
Pension
Option to opt in for some of our share schemes (e.g. Free Shares Plan)
Shopping discounts with many UK leading retailers
Discounts on shoes for work
Flexible shifts
Up to 28 days holiday
Chance to earn extra money with our Referral Scheme

Oh, and you’ll have a whole heap of fun!