Sales & Marketing Manager - London

Description Most of your responsibilities


● Deliver on sales goals for all products (accommodation, F&B, Explore, Cowork, Wellness)

● Manage, retain and grow established customers (individual) and groups (group business)

● Uncover new sales opportunities with local corporations, DMC’s, travel agents/operators, groups and meetings

● Work with Selina teams to establish local partnerships to drive location revenue including events and sponsorship

● Cross-selling of products (i.e. Explore products to other businesses locally)

● Upselling and cross-selling in location to optimise revenue per customer

● Provide sales guidance and assistance across location so everyone is supporting the revenue generation efforts (reception, F&B employees etc.)

● Coordinate with product teams to ensure the right mix for location e.g. do we have the right amount of Retail space and products

● Local group quoting and operational support for groups

● Oversee the customer experience for fam trips, and educational visits for customers

● Create a sales plan and forecast for the location

● Provide sales reporting to the head of the country, and regional sales director tracking progress against targets, successes and challenges

● Use CRM to log activity, opportunities and closed/won deals Marketing

● Manage local public relations and influencers

● Promote the Selina brand, experience and services to drive sales and revenue in all products (beds, co-work, tours, wellness, education, retail).

● Create, manage and execute the location’s marketing plan in accordance with brand guidelines and in partnership with Country and Global Marketing

● Coordinate the location’s social media management and promotional materials

● Manage sales and marketing budget

Requirements 


● Degree in Sales, Marketing or Business Administration

● Local hospitality market

● Hotel revenue management

● Hospitality sales

● Tour Operations

● Microsoft office

● Forecasting and budgeting

● English proficiency

Experience


● Minimum 3 years in sales management

● Marketing management

● Public Relations Management

● Experience in sales in hospitality

● Able to work independently and creatively to close new sales opportunities

● Able to work and collaborate in a matrix environment

● Strong negotiation and relationship management skills

● Experience in navigating a hospitality landscape/industry

● Organised

● Numeracy literacy

● Confident speaker

● Time Management

● Creativity

● Cultural Sensitivity Skills

● Revenue and Profit Oriented