Team Member, 'The Little Vic' Adult Gaming Centre (slot machines)
- Employer
- The Rank Group plc
- Location
- Edgware Road, West London
- Salary
- Unspecified
- Closing date
- 29 Apr 2019
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The Grosvenor Victoria Casino is looking to recruit a Team Member for the ‘Little Vic’ Adult Gaming Centre situated on Edgware Road – must be willing to work night shifts:`- This position is focused exclusively on the electronic gaming offer.
- Experience is not essential as full training will be provided and the focus is on customer service
- Comfortable working conditions
- Part-time position available (24 hour, 3 x 8 shifts per week)
- Additional 10% on top of hourly rate paid when working between the hours of midnight and 8:00am
- Option of hot meal on duty
- Contributory pension scheme
Key duties include:
- Ensuring that all customers receive a high-quality of customer service
- Being visible and accessible to customers
- Assisting customers with individual needs appropriately and consistently
- Preparing food and drink for customers in compliance with food hygiene regulations.
- Executing promotional activity ensuring customers receive accurate information
The successful applicant would have the following qualities:
- Customer-focused, honest, professional and a good communicator
- Experienced in a customer-facing environment
- Positive and aware of the importance of teamwork
- Flexible with regards to shift times and willing and able to work evenings, nights and weekends
- Able to speak and understand English to a good level
- Legally entitled to work in the UK
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