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Hotel Reservations Agent

Employer
Mandrake Hotel
Location
London (West), London (Greater)
Salary
£18,000 to £21,000 depending on experience
Closing date
29 Apr 2019

The Mandrake, an award-winning luxury boutique Soho hotel announced its arrival on the London Hotel scene in August 2017 and continues to offer our guests an elegant & arty setting within a buzzing vibe, DJs and live music, a party venue – and a place to celebrate

Our Art Installations and commitment Spiritual Wellbeing have both become a central focus for The Mandrake, as we believe that the soul needs to be nourished as much as the mind and body.

We are looking for the best-talented people in town, that can bring their expertise, knowledge, and passion along with their COOL PERSONALITY, STYLE, and CHARACTER along with dedication and passion for customer service

We are looking for a Reservations Agent to join our Reservations team to co-ordinate bedrooms, YOPO Restaurant and Events with a genuine desire to look after our customers and a natural enthusiasm for working in a customer service environment.

The Ideal Candidates will have:

  • previous experience working in as a Reservations Agent or Receptionist a positive can do attitude with an eye for detail
  • Previous experience working with OPERA is an advantage
  • a friendly and welcoming telephone manner
  • excellent communication skills (verbal and written) and listening skills
  • commitment to our Core Values and what we delivering.
  • Commitment to give is a minimum of 18 months in this role .

As part of our team you will be able to enjoy:

  • an excellent salary package
  • world class training and development program tailored to enhance your skills and help you grow
  • opportunity to work for a company that invest in and care for their people
  • meals while on duty
  • contributory pension scheme. 
  • support of an Employee Assistant Program

You will be required to work 48 hours per week week, working 8 am to 4.30 pm or 10 am to 6.30 pm Monday to Friday. 

Consideration will only be given to those applicants with the required experience.

 

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