Party Host - London
Party Host - Flip Out Wandsworth, London
Reportable to: Party Supervisor, Party Co-ordinator, Operations Manager & General Manager
Work alongside: Café Manager
Job Purpose: As a Party Host you will be trained to confidently to deliver an exceptional birthday party experience to all customers.
- Delivering exceptional customer engagement and service as host for parties held at the park.
- Ensuring that all SOP’s (Standard operating procedures) are completed to the required standard.
- Meeting and greeting the party and party parents.
- Create a fun party atmosphere for the children.
- Ensure that your party attends a safety briefing, prior to using the trampolines.
- Ensure that the party and parents are aware of the structure of the party, such as how long each activity will be.
- Prepare your party room before each party and clean up and re-set after use ready for the next party.
- Ensure that pizzas are taken to the party room at the designated time.
- Report problems with equipment to Duty Manager on duty.
- Other duties as assigned by Party Supervisor, management or needed by the business.