Senior Recreational Assistant - Hinckley

Senior Recreational Assistant (NPLQ required) - Hinckley Leisure Centre

Must hold valid - National Pool Lifeguard Qualification and preferably pool plant operator.

KEY OBJECTIVES

1. To support and contribute to the company’s mission statement – ‘To create active places and healthy people’.
2. To ensure the efficient day to day operation of the Centre.
3. To undertake additional specific responsibilities.

K.O.1

1. Maintain a high profile `shop floor` presence and a high level of interaction with staff and customers.
2. Respond quickly and efficiently to any complaints from staff or customers. Feedback any key issues to the Duty Manager / Operations Manager.
3. To carry out duties of other members of staff if necessary, e.g. cover for breaks, holiday, sickness etc.
4. To ensure compliance with the Health and Safety at Work Act, and Places for People Safe Manual.
5. To be responsible at all times for security of the building and its contents.
6. To identify and report maintenance requirements for equipment or premises. To liaise with the appropriate staff member and to initiate repairs where necessary.
7. To ensure the prompt preparation of all activity areas including the safe set up, dismantling and storage of the equipment.
8. To ensure a consistently high standard of cleanliness and site presentation including the surrounding outside areas.
9. To assist on Reception if required.
10. To check and sign for the delivery of goods/completion of services if required.
11. To ensure any accidents to staff or customers are correctly recorded and appropriate First Aid administered.
12. To record any serious incidents correctly and notify the appropriate persons immediately.
13. To assist customers with any inquiries and conduct tours of the Centre if necessary.
14. To supervise the work of all front-line operational staff, particularly the Lifeguards and Cleaners, offering support and advice along the way.
15. To be responsible for till floats and adequate charge provision, and if necessary the cashing up/reconciliatory of the Centres tills