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Front of House Team Member

Employer
Nuffield Health
Location
England, London, City of London
Salary
£16286 - £18000 per annum + + gym & healthcare
Closing date
3 Apr 2019

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Job Details

We're looking for a Client Services Administrator to join our Nuffield Health in London.


At Nuffield Health, we're changing the way the nation sees health by bringing fitness and healthcare together. It means our Fitness & Wellbeing Centres are much more than just gyms - they're part of our holistic, integrated and complete health care service. It also means there could be exciting career developments ahead.

About this role

This role is about delivering exceptional customer service and being the first team that members interact with when they come into the Fitness Centres.

Responsibilities:

Provide exceptional customer serviceBe confident and competent in member interaction at the front desk and promote excellent rapport with members and within the Client Services teamAssist the management team in the day-to-day safe and effective operation of the facilities, including a full understanding of health and safety codes of practiceEnsure all eligible members and visitors complete appropriate documentation and comply with the rules and regulations of the facilitiesTo input data into the membership system ensuring that all details are kept accurate, confidential and up to dateAssist the Senior Client Services Administrator with membership payment and reconcile against the membership system, tracking all non-payees with effective follow-upsAbility to manage all e-mails, queries, bookings and appointments, and ensure all bookings are completed effectively and confirmations sent to membersTo assist in the management of the Physiotherapy Clinic's diary and manage all client bookings and detailsEnsure the cleanliness and professional appearance of the front desk at all times, with membership documents correctly filed in accordance with our data protection proceduresTo be well presented and professional in appearance at all times.

At Nuffield Health, we help people live life to the full - not only our clients, but our employees too. With our support, training, generous benefits package and respect for balance, you too can make the most of everything in life.

This is an exciting time for us and it could be for you too. Our vision is to transform healthcare in the UK by bringing together assessment, treatment and prevention services to provide integrated care ­- health as it should be.

As the UK's leading healthcare social enterprise, every penny we make is reinvested in our resources. It means that together, we can all do the right thing for our patients, clients and employees.


Company

Company info
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Nuffield Health

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