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Deputy Manager

Employer
YHA
Location
Greater London
Salary
£26,103 - 27,415 per year + Benefits
Closing date
15 Apr 2019

Job Details

Please Note: This role is open to current employees of YHA at this time

A fantastic opportunity has arisen for a self-motivated, driven and enthusiastic individual to join our team as Deputy Manager.

As a Deputy Manager, you'll be responsible for helping the Hostel manager to effectively manage the Hostel to achieve and exceed current KPI's and customer satisfaction levels by:

  • Ensuring excellent customer service is maintained at all times
  • Achieving 5 star standards of cleanliness
  • Drive and promote sales
  • Managing, developing and motivating all employees
  • Identify areas for improvement to the overall products and service within the hostel
  • Proactively reviewing and responding to customer feedback
  • Deputise in the absence of the manager and provide support to other hostel functions where necessary

In order to be a great Deputy Manager we are looking for people who:

  • Demonstrate previous experience within the hospitality industry / hotel industry
  • Have proven ability or are able to demonstrate the management of teams within a similar environment
  • Show evidence of managing, developing and motivating others
  • Ability to manage high-pressured environment
  • Show a good understanding of YHA's culture and values
  • Put the customer at the heart of everything you do

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What you'll get in return:

  • An Annual Salary of £26,103 (This is £23,451 per Annum + £2,652 per annum London Living Allowance)
  • The opportunity to work in an amazingly unique site.
  • 10 FREE hostel stays and YHA Membership
  • BUPA healthcare cash plan (Claim money back for dental, optical and medical treatments)
  • Discounted Gym Membership
  • Discounts and cash-back offers from high street retailers, supermarkets, holidays, car insurance and much more!

Please Note: If sufficient applications have been received then the advert may close early.

Additional Information:

Job start date: 2019/04/01

Job end date:

No. of Vacancies: 1

Working hours: 42.5

Accommodation is not provided as part of the contract

All roles are subject to a minimum of a basic DBS check.

Company

Company info
Mini-site
YHA

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