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Reception Host Manager - Nottingham

Employer
Village Hotels
Location
Nottingham, Nottinghamshire
Salary
Competitive
Closing date
13 Apr 2019

Do you have a passion for delivering exceptional service?

We have an exciting opportunity for a Fixed Term Host Team Manager, covering maternity leave, to join our highly successful team in Nottingham where you will receive a competitive salary plus amazing benefits which include FREE parking, FREE membership to our state of the art gyms, excellent holiday allowance as well as discounted food & beverage and stays in our hotels.

Here at Village Hotel Club, our values and behaviours (inspirational, driven, commercial, detailed and resilient) demonstrate our passion for giving our guests an excellent experience, as such, you will be part of an award winning team who deliver amazing hospitality constantly. As well as giving our staff the best career opportunities backed up by training and development at every step of the way.

As our Host Team Manager you will:

- Manage the lobby area inline with the Company guidelines.

-  As our Host Team Manager you will deliver a warm and efficient welcome, with the team confidently able to ‘read’ and respond appropriately to our guests individual requirements and expectations.

- Ensure the team provide a personal experience despite the technology available for guests to check in and out. 

- Drive consistently high standards of hospitality.

- Deliver the Host Team KPI’s consistently throughout the year impacting on EBITDA overall for the hotel.

- Thrive on the challenge of always exceeding guest’s expectations.

To become our Host Team Manager you will:

- Have a track record in a similar role.

- Be confident, knowledgeable and passionate to deliver the responsibilities outlined.

- Have a passion for delivering exceptional service through your team.

- Be warm, with a personable nature and a can do attitude.

- Be highly attentive to detail and capable of delivering consistent standards.

If you are truly passionate about a career in hotels and would like to work for a company that gives you job security, supportive management, a great team spirit and a real feeling of inclusiveness then Village Hotels is the place for you.

Apply now to be our Host Team Manager.

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