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Head of Climbing | Westminster, London

Employer
Everyone Active
Location
London
Salary
Up to £24,000 depending on experience
Closing date
31 Mar 2019

Job Details

Head of Climbing - Seymour Leisure Centre

40 hours per week including 10-20 hours of coaching per week, focused on evenings and weekends but is flexible

Salary £20,000 - £24,000 depending on experience

Here at Seymour Leisure Centre - part of Everyone Active - we’re looking for a new Head of Climbing to join our exciting, vibrant team. 

You will be responsible for the professional and smooth running of a dynamic and niche activity within a leisure facility. As the Head of Climbing you will be in charge of a multidisciplinary team and will be tasked to facilitate for people of all ages, backgrounds and experience levels in the most centrally located roped climbing facility in London. You will be developing peoples confidence through climbing, and will be responsible for promoting a safe climbing environment for experienced and novice climbers alike.

Principal accountabilities:

 The ideal candidate will be reliable, helpful, lively, sport and industry aware

  • Responsible for setting and achieving the climbing centre budgets to deliver value for money and maximise income including development of new products and market launch; securing external investment opportunities and supporting Finance Team to manage customer debts
  • Responsible for developing the sales ethos amongst the climbing team, ensuring that the team have the full product knowledge, sales skills, sales systems and up selling ability, to maximise sales opportunities and achieve sales/ income targets
  • Understand industry trends and analyse data to identify opportunities for business growth; identify trends and gaps in the climbing centre usage and implement action; provide management information about climbing activities in the centre
  • Line management of operations and coaching personnel to develop a high performance multi-functional team where all team members are trained to the appropriate standards
  • Ensure the route setting programme is a leading edge standard, delivered by the climbing operations team
  • Oversee and deliver the coaching programme, casual climbing, corporate events, and holiday programmes; provide coaching to customers as appropriate
  • Responsible for all aspects of health and safety including maintenance and fault reporting, data protection, safeguarding, security and effective delivery of operational programming within the climbing department
  • Ensure that a high standard of customer service is delivered in the climbing department including obtaining feedback from customers
  • Work with other departments to improve outreach through marketing and development activities
  • Carry out any other duties as may be reasonably require

Applications including CVs and covering letter by March 31st with interviews being held on the week commencing the 1st of April.

Company

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