Night Front Desk Agent - London
- Employer
- Ace Hotel London Shoreditch
- Location
- London
- Salary
- Competitive + Benefits
- Closing date
- 2 Apr 2019
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Job Details
Night Front Desk Agent - London
Are you our next Night Front Desk Agent?
Ace Hotel London is looking a Night Front Desk Agent!
The Role…
Be aware of your surroundings, keep your head high. Look for clues around you to find out what happens next. Be ready before being asked. If you’re unsure, find the answer. Be absolutely memorable, have them talking about you to their friends.
Own the space (the front desk, the main entrance, the curb and the lobby area) as you do with your home when you want to impress your friends. A very varied role you must be fully conversant with the hotel property management system, reservations and booking’s procedure, and to facilitate any other enquiries when offices are out of hours. To support the front desk team by enhancing guest experience with comprehensive knowledge of our facilities and local culture to maximise sales. To maintain a high profile on the desk anticipating and attending to guest needs
Why work at Ace Hotel?
- Free use of gym
- Free dinner at Hoi Polloi for 2 on your birthday
- Free room night stay, dinner and breakfast for 2 at Hoi Polloi once you pass probation
- Amazing monthly employee events (e.g., yoga, bowling, back massage, manicure, etc.)
- Ace Hotel Cultural events access passes (subject to availability)
- Access to free legal and financial advice
- Refer a friend bonus scheme
- Rewards and recognition scheme
- 30% discount on all F&B outlets
- 30% discount on all Ace Hotel Shop items
- Discounted rate for room booking
- Discount with partner establishments
- Pension Scheme
- Tasty meals on duty
- Free dry cleaning of work clothes
- Training and development opportunities
- Competitive salaries
You…
You are ambitious, friendly with bags of personality and energy. Fluent in written and spoken English, you enjoy working as part of a flexible team. You have the ability to use own initiative, take ownership of work and are able to multi-task whilst manage a varying workload. You enjoy making decisions and understand a key to your success will be to use your emotional intelligence to build strong relationships. You are naturally charming and interested in people and keen to learn about both our people and our business.
Hotel experience for this role is preferred. Equally like ambitious, quick learners who want to be part of our dynamic business.
Us…
Ace Hotel is a collection of individuals – multi-disciplinary thinkers, enthusiasts, optimists and friends. We love our work and we love saying yes. We are not here to reinvent the hotel, but to readdress its conventions to keep them fresh, energised, human. We’re always looking for interesting minds, skilled thinkers and good dancers to join our small, hand-selected team.
We seek out local artisans and talent to drive the property’s development and we believe in a better way of doing things, no matter the scale. We're emphatic about art and creation. With everything we do, we try to collaborate with and celebrate people whose work inspires us.
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Company
Ace Hotel London Shoreditch hangs its hat in London's most creative, engaged district. A hub for galleries, theatre and design, Shoreditch is home to the Brick Lane Market, landmark creatives and renegade artists from around the world. The neighbourhood's legacy includes theatres running banned 16th century plays, the debut of drag pioneer Hetty King and the first rumbles of industrialized craft in the Western Hemisphere. Today, it's a place where art, design, culinary innovation, culture and tech gather and phosphoresce from the heat of collaboration, inspiration and a soft spot for the future.
- Website
- http://www.acehotel.com/
- Mini-site
- Ace Hotel London Shoreditch
- Telephone
- 02076139854
- Location
-
100 Shoreditch High Street
London
England
E1 6JQ
GB
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