Spa Duty Manager

Your role in our family:      

• The Spa Duty Manager plays a very important role in the daily operations of our spa
• You will be responsible for driving sales, overseeing day-to-day activities of our Spa and take responsibility for managing a team of Beauty Therapists and Spa Assistants/Attendants
• Deal with all membership enquiries, membership sales and renewals
• To participate fully in marketing and PR activity
• Provide regular performance management support to all spa staff
• Implement ongoing skills training and attend any department training sessions
• Be responsible for Health and Safety in Spa
• To perform any other reasonable duties as requested by the General Manager/ Spa Director or their delegate

What would make you the perfect fit?

• Minimum of two years’ experience in a similar position in a four / five-star establishment
• Experience in customer care to a 5* standard
• Good standards of computer literacy in Microsoft Word, Excel, and PowerPoint
• Knowledge of the company mission, vision and values
• First Aid and Emergency Responder qualified
• Pool Plant trained

The best bit:

• Wide range of training and development opportunities
• Free staff meals and parking
• Discounted food and beverage, accommodation and spa within the AB Hotels Group
• 28 days holiday and 1 extra holiday day on your birthday
• And much much more!

Your country home from home nestled in 12 acres of Hertfordshire countryside; Sopwell House is a luxury family owned Georgian country house hotel. Our hotel is on its way to becoming one of the Top 3 Hotels in the UK as we are currently undergoing exciting developments including an exceptional new multi-million-pound spa development due to open late Spring 2019.

At Sopwell House, we live by our Vision, Purpose and Values.

We are dedicated to creating a world of ‘Perfect Contentment’ for both our team members and guests alike ‘Spreading kindness one act at a time’ along the way. Our team pride themselves on ‘Performing with Drive and Serving with Soul’ in everything we do.

“Being a part of the Sopwell Family made me think anything was possible in my career”

If this sounds like your dream job, we would love to hear from you!

All applicants must have the right to live and work in the UK

https://sopwellhouse.co.uk/work-for-us/

Please be advised that if you have not received a response within 14 days, please assume that your application has not been successful on this occasion