Duty Manager - Lilleshall
Night Duty Manager - Lilleshall, Shropshire
Salary: £16,661.44 per annum + Fantastic Benefits
Hours: 39 per annum, Night shift only
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Lilleshall National Sports and Conferencing Centre is set in spectacular and secluded surroundings, and is a flagship residential training centre and award winning National Centre of Excellence for many of the UK's top sportsmen and women. Take a look at the site http://www.lilleshallnsc.co.uk/
We have a great opportunity for a talented, enthusiastic and experienced Night Duty Manager to manage all aspects of the facility through the hours of operation.
Your role as Duty Manager is to manage all aspects of the facility through the hours of operation. You will work 4 days on and 4 days off, between the hours of 10pm – 8am and 8pm – 8am on weekends. You will be responsible for ensuring all activities are delivered to a high standard with safety and customer service as high priorities.
The role will involve a high level of customer interaction with high profile governing bodies such as England Hockey, British Gymnastics and other commercial and corporate organisations as well as the deployment and supervision of the operational team, maintaining critical operational cover across the site at all times.
In addition, the role will involve; assisting line manager with contractual compliance documents such as service delivery plans, monthly, Quarterly and Annual Reports, taking charge and responding in the event of any emergency situations and ensuring the smooth running of all site operations.
Skills and Qualifications
Managerial or supervisory experience in a services environment such as like accommodation, leisure, hospitality, services, hotel.
- 20 days annual leave + bank hols
- Free Gym membership
- Staff meal discounts
- Paid overtime opportunities when available
- Discounts and money off vouchers for a wide range of goods and services
On occasion we receive significantly more applicants than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.