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Operations Manager - London

Employer
etc.venues
Location
London, Greater London
Salary
Competitive Salary
Closing date
14 Mar 2019
Operations Manager - London

etc.venues is a collection of non-residential city centre venues for trainings, meetings, conferences and events. We are a fast growing challenger brand that loves great customer service, contemporary design, edgy communication and outwitting our larger rivals. We are really proud that we have continued to honour our founding principles to do the simple things well.

What we can offer you

  • Internal and external training
  • Annual pay reviews
  • Subsidised fitness membership
  • 25 days holidays (+ bank holidays)
  • Life assurance
  • Interest free loan (travel & education)
  • Meals on duty
  • Uniform

We have a fantastic opportunity for an ambitious Operations Manager to join our committed team. This is an excellent position for someone passionate about customer service and who is keen to join a team of brand ambassadors and who likes to raise the bar around them. This role is key in ensuring the day to day operations are kept to company standards and to ensure our clients get the best service possible.

Operations Manager Responsibilities

  • Managing the events operations and conference services team in all aspects of the operation of each department
  • Managing and driving forward the yearly, monthly and unplanned maintenance requirements throughout the venue through the central team, conference services team and external contractors
  • Constantly monitoring and reviewing front of house operations systems, implementing improvements as appropriate
  • Reviewing as and when required all relevant risk assessments including fire, HACCP and COSHH
  • Ensuring that all team members with the front of house team adhere to the company’s health and safety policy
  • Possessing a clear understanding of the company business plan and be responsible for ensuring that all targets relating to FOH are keep in line with the overall objectives
  • Ensuring that all tracking and stock control systems are in place with effective stock rotation and monthly counts
  • Controlling purchases order systems with operations

To view our job application privacy notice, please visit our website.

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