Bar Staff and Customer Service Assistant - Light Cinema Walsall

Bar Staff and Customer Service Assistant - Light Cinema Walsall

Full / Part time hours

Reports to: Supervisor

Direct Reports: NA

Purpose: To ensure that you are delivering the highest standard of customer service to drive sales, contribute efficiently to the smooth running of the Cinema and become an essential member of the team.

Key Responsibilities:

• Deliver customer service to a high standard with the ability to provide knowledge of the business’ services and current/upcoming marketing promotions
• Cooperate with colleagues, be proactive and always maintain professionalism to ensure smooth running of the business
• Drive sales, assist with stock take and follow correct cash handling procedures.
• Follow food hygiene and Health and Safety regulations
• Provide assistance in cleaning for closing

Skills Required:

• Good customer service skills
• Good team working skills
• Good communicator
• A helpful and enthusiastic attitude
• Adaptable and flexible to changing circumstances
• Resourceful and able to work under pressure.
• Ideally bar experience

Experience required: Previous Customer Service/ticket sales experience and/or experience working on a bar.

Remuneration/Benefits:

• 28 days Holiday
• Pension scheme
• Free Cinema tickets for family and friends
• 40% F&B staff discount
• Social/Charity events
• Extra Pay on Bank Holiday 
• On the job Training
• Career development opportunities