Skip to main content

This job has expired

Sales and Booking Administrator - Nottingham

Employer
Serco Leisure
Location
Nottingham, Nottinghamshire
Salary
£15,879.24pa + Excellent Benefits
Closing date
1 Mar 2019

Job Details

Sales and Bookings Administrator

National Water Sports Centre, Nottingham, NG12 2LU

Full Time – 39 Hours per week

£15,879.24pa + Excellent Benefits

The National Water Sports Centre is just 10 minutes from the city of Nottingham and yet feels a world away. Within the site is a 2km Regatta Lake and a 700m White Water Course which were purpose built for elite athletes to train and compete at the highest level.

As the venue for Olympic selection for the Great Britain flat water canoe and kayak teams, as well as national and international events, we pride ourselves on fully understanding the needs of world class athletes in preparation for a major competition. As such we have recently refurbished all of our accommodation and catering facilities to ensure our elite athletes receive the best experience possible while training and competing at The National Water Sports Centre.

We are currently recruiting for a Sales and Bookings Administrator to work 39 hours per week, 5 days out of 7 which can include weekend working.

In the role you will be expected to lead on bookings for centre over telephone and face to face.

Key Responsibilities:

  • Maintain a full product knowledge of the services available at the Centre and advise customers accordingly
  • Adopt a pro-active approach to continuous service improvement
  • Contribute to planning strategies
  • Enter booking information on various IT systems
  • Conduct phone calls with potential booking parties
  • Respond to customer enquiries
  • Process payments for bookings

Ideally you will come from a busy administration background with GCSE Maths and English at grade C and above.

The following skills and attribute will help you to be a success in this role:

  • Excellent product knowledge/experience
  • Good customer care skills
  • Planning ability
  • Good communication skills
  • The ability to deal with customers of all age groups and levels of ability
  • Results driven, with a sense of urgency about achieving objectives and a problem solving approach
  • Calm and assured under pressure
  • Can communicate ideas and facts honestly, clearly and persuasively.
  • Understands the need for confidentiality
  • Passionate and motivated; enjoys approaching and interacting with people.
  • Customer friendly; listens effectively and communicates clearly.
  • Organised; can effectively manage multiple prospects and follow-ups simultaneously

In the role you will have access to a wide range of benefits including:

  • Free Gym Membership
  • Free use of our water facilities
  • Subsidised meals
  • Discounted stays at our accommodation
  • Access to discounts across Retailers in the UK
  • Plus much more

To avoid disappointment, apply for this role today if you think you are the right candidate for this role.

Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. On occasion we receive significantly more applicants than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application should the closing date of the advertisement be brought forward. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.

Company

Serco have UK wide leisure contracts which include unique customers such as The National Water Sports Centre, Lilleshall National Sports Centre, Bisham Abbey and Basingstoke Aquadrome to name but a few!  Our teams are hard-working, friendly and above all passionate about leisure and fitness!

We provide leisure services on behalf of community leisure trusts, local authorities, universities, and sporting associations such as Sport England. Our facilities include national sports complexes, outdoor activity venues, community leisure centres, gyms, swimming pools, water sports, tennis courts, golf courses, and conference centres. 

Our ultimate goal is to help people of all abilities and ages to maintain and improve their fitness levels. We do this by providing affordable access to a wide range of market leading sports and leisure facilities to support healthier and happier individuals across all segments of society. We do this by providing safe, welcoming spaces for people to enjoy their leisure time

We have a genuine desire to work in partnership with public bodies and work every day to find solutions in the ever changing leisure landscape.   

https://www.serco.com/uk/sector-expertise/citizen-services/leisure-services

 

 

Company info
Mini-site
Serco Leisure
Telephone
0345 010 4000
Location
.
.
.
.
United Kingdom

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert