Restaurant and Bar Service Assistant - London

Casual Restaurant and Bar Service Assistant​ - Hammersmith, London

Various casual hours available - day, evening and weekend shifts 

The professional required needs to very proficient in mixing and serving drinks. Bar Staff also help out in other areas of a restaurant if it is very busy. The job may require a lot of flexibility and wiliness to work long hours on your feet and work also on the weekends and holidays. 

Our Bar Staff usually performs many of the following tasks: 

• Serving drinks and food 
• Washing dishes and glasses 
• Entertaining and talking with customers 
• Tallying the bills and collecting money 
• Organising and helping with events 
• Stocking drinks, glasses or fruit and food

Job Purpose

1. To support and assist the restaurant and bar management team at Chai Naasto Hammersmith or Beckenham. 
2. To provide outstanding customer care and show great attention to detail. 
3. To assist in the daily running of the restaurant, bar, and lounge including;  Setting up and clearing down after service, Provide silver service in the restaurant.
4. Ensure the smooth day to day running of all bar sales/food operations as determined by law.
5. Responsible for the bar cash float, all cash was taken, credit card transactions, charging accounts to produce shift reports on a daily basis using the computerized system. 
6. To be aware of all relevant emergency and evacuation procedures
7. Ensuring customer requests are dealt with promptly and efficiently
8. Provide a level of service that exceeds customer expectations 
9. Maintaining a high standard of cleanliness and quality in the restaurant and bar at all times 
10. Ensure total guest satisfaction is achieved
11. To undertake any training and development deemed appropriate for the position by the relevant line manager. To ensure compliance with all relevant  policies and procedures. 
12. To undertake such other duties as may be reasonably requested and that are commensurate with the nature and level of the post. 
13. All staff has a statutory responsibility to take reasonable care of themselves, others and the environment and to prevent harm by their acts or omissions. 
14. All staff is therefore required to adhere to our Health, Safety and Environmental Policies and Procedures. 
15. All staff should hold a duty and commitment to observing Equality & Diversity policy and procedures at all times. Duties must be carried out in accordance with relevant Equality & Diversity legislation and our policies/procedures. 

This position reports to the Restaurant and Bar Manager, Assistant Restaurant and Bar Manager and Restaurant and Bar Supervisor. 

Skills

• Accuracy and professionalism 
• Being observant and practical 
• Communication and listening 
• Discretion and honesty 
• Flexibility and diplomacy 
• Having a sense of humor 
• Memorisation and handling money 
• Organisation and preparation 
• Stress management and drinking

Education

Skills are more valued than qualification as a Bar Staff. The ability to interact with clients, being hospitable and friendly is a definite advantage. 

Having other qualifications would be beneficial if an individual intends to move up to higher management positions within the industry. 

Therefore the following qualifications would be beneficial: 

• Food and Drink Service 
• National Certificate for Personal Licence Holders 
• Multi-skilled Hospitality Service 
• Wine and Spirit Education Trust (WSET) specialist courses 
• Customer and Drinks Service 
• Responsible Alcohol Retailing 
• Personal License
• Hospitality Supervision