Porter - Post Room Operative - James Cook Hospital

Part Time, 20 Hours Per Week

Fixed Term Contract - 6 Months

Salary: £17,460.00 Pro-Rata

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Job Purpose:

To provide a comprehensive, quality, efficient and cost effective back of house portage service to James Cook University Hospital.

Key Responsibilities:

• Ensure that all Back of House portering functions are undertaken in a professional, competent and safe manner.

Main duties include –

• Operation of Post Room collecting and delivering post/packages/patient notes/stores.
• Responsible for the Collection/transfer of Post on a prescribed schedule.
• Comply with the Company's policies and procedures to ensure efficient and effective service delivery.
• Support the Porter Team Leader to ensure full service is in compliance with the site ISO regulations and all quality and environmental systems on site.
• Undertake duties as identified by the Porter Team Leader and management.
• Performance targets to be achieved to agreed standards.
• Assist in maintaining appropriate records in line with service delivery.
• Ensure safe working practices are maintained at all times.
• Advise the Porter Team Leader of any issues associated with the back of house portering services.
• Ensure all portering equipment is in a clean and hygienic condition.
• Report any potential Health and Safety issues or improvements.
• Report any defects/issue of equipment.
• Any other ad hoc duties as requested by the Patient Services Manager

Skills and Experience:

• Knowledge of maintaining a safe and clean environment
• Professional approach
• Previous experience in a Portering role or role involving working with members of the public
• Lifting and handling awareness (desirable)
• Adaptable and flexible approach
• Ability to work well as part of a team

On occasion we receive significantly more applicants than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Serco is a Disability Confident Employer committed to employing and retaining people with disabilities.  Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.