WZ Seasonal Railway Platform Operatives (Part time 9 month contract)

We’re ZSL, an international conservation charity. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction. Through the work of our pioneering scientists, our dedicated conservationists and our unrivalled animal experts in our two zoos, we guide and enable others in the UK and all across the world. Inspiring, informing, empowering – working for wildlife.

Role Profile

We have vacancies for part-time Seasonal Platform Operatives to work within the Great Whipsnade Railway department at ZSL Whipsnade Zoo. The successful candidate will assist with daily operational requirements to enable the service to be ready for visitors. The role involves engaging and managing visitors at the station.

Main Duties and Responsibilities

• Platform duties including collection of tokens from passengers, liaising with retail staff in station store and safety checks for all carriage doors before signalling train off
• Assisting with disabled passengers including ramp for wheel chair users
• Dealing with emergencies such as lost children
• To report any incidents to Station Master, Station Supervisor or Zoo Duty officer
• Conduct necessary safety checks
• Station and carriage cleaning including sweeping, washing and polishing

Person Specification

• Have great customer service and communication skills as there will be a need to engage and interact with visitors, including Railway passengers
• Willingness to work flexible hours at short notice
• Be able to demonstrate initiative and a pro-active approach to running the platform and taking responsibility for day to day problems 
• N.B: Working hours are 2-3 days week, worked within a roster which includes regular weekends, so flexibility regarding hours is crucial.

To Apply

Applicants will need to upload  their CV and covering letter (detailing relevant experience and skills, stating why they want the position and including details of availability) and can do this by clicking the "Apply for this job online" button.