Stoke Park Country Club & Resort

Reservationist - Buckinghamshire

11 Feb 2019
18 Feb 2019
Job Type
Full Time

Reservationist -Stoke Park Country Club & Resort

Role Description:

An amazing opportunity has arisen for a Hotel and Spa Reservationist to join the reservations team at Stoke Park. As Reservationist, you will:

  • Ensure that our guests receive the highest standard of service & co-operation at all times in line with AA 5 Red Star Standards.
  • Ensure that you are fully aware of all hotel, spa and golf tariffs so that they are able to accurately take & input Hotel Reservations and Spa Retreats
  • Ensuring maximum yield & occupancy in accordance to Company Standards.

40 hours a week – 5 day Rota to include weekends and bank holidays as per Departmental Rota.

Our Company: 

As Europe’s leading Five Red Star Hotel, Spa and Country Club, Stoke Park provides a unique combination of the traditions of an exclusive members’ club and the best of today’s sporting, leisure, entertaining and hotel facilities, in one of the most convenient locations in Britain: only 35 minutes from London and 7 miles from London Heathrow.

Required Experience: 

  • Previous experience in a reservations environment preferable
  • Strong interpersonal skills, articulate and confident communicator
  • Meticulous attention to detail
  • Excellent organisation skills and a proactive approach
  • Thrives on working in a fast-paced environment
  • Handles pressure calmly and professionally
  • Excellent IT skills with experience of MS Office applications, and a knowledge of Opera and Concept computer systems is preferable 

What we will offer to the successful candidate:

  • Competitive salary
  • Reservations Incentive Scheme
  • Career progression through training and development
  • 20 days paid holiday including bank holidays
  • Free meals whilst on duty
  • Discounted rates on facilities
  • Free use of the Stoke Park gym
  • Uniform

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