Colquhoun Lodge Host - Alexandria

Permanent Full time

It has been an exciting time at Loch Lomond Golf Club since opening our new 8-bedroom lodge in August 2018. We are now recruiting a Lodge Hosts to welcome all guests to the Lodge and look after all of their requirements during their stay. This will include the following: -

• Welcome all guests to the lodge and ensuing that the group are aware of all facilities available to them.
• Attend Event Meeting to keep fully briefed on the Lodge business. 
• Ensure that Lodge is appropriately stocked for the groups arrival.
• Ensure full knowledge of the member profile and guests where possible including allergies and dietary requirements.
• Carry out pre arrival checklist to ensure that all facilities are in working order such as AV Equipment, fire set ups, snooker table, newspapers, snug area etc,
• Arrange full set up for all dining requirements including breakfast, lunch, dinner, BBQ, or bespoke dining requests. Ensure that all menus are correct for each dining experience.
• Coordinate and provide the food service from kitchen to table ensuring exceptional and consistent level of food service.
• Carry out full clear down after every dining service including ensuring that lounge and kitchen area is clean and presentable and re set.
• Provide after dinner drink service to guests where applicable.
• Ensure that all Health and Safety checks have been completed and signed off. 
• Ensure all stock and supplies are at correct stock levels and maintained under optimum conditions
• Liaise with Night Managers for handover.
• On day of departure assist Concierge with departure of guests and prepare lodge for next member/guest group arrival.
• Ensuring service standard, member expectations and consistency within the Lodge are maintained
• Responsible for regular stocktaking of all Perishable items and Beverages

We are looking for someone with Food & Beverage service & wine experience and possibly has held a similar position as a butler or Ski Chalet host. You must have:-

• Good time management skills as this will be a standalone where you must be able to think on your feet role
• A “can do” attitude, able to run this operation to military precision at all times.
• You will have a hands-on approach, a positive attitude as well as the confidence to deal with some very demanding and high profile clientele.
• Immaculate presentation, outgoing personality, excellent communication and customer service skills are required for this highly visible role.

 If you would like the opportunity to work within a professionally run private members Club, please read on as the following is what Loch Lomond Golf Club can offer you as a prospective employee. 

• Assistance with accommodation if required
• 30 days’ holiday, increasing to 35 days after 5 years service.
• Use of our 5-star prestigious Spa facilities
• Golf (for those with a registered a handicap)
• Discount on retail in both our Spa and Pro Shop
• Free meals on duty 
• Uniform
• Internal training and development opportunities
• Company Pension Scheme
• Salary exchange schemes, such as Childcare vouchers and cycle to work scheme
• Free Parking
• End of season Gratuities

If you feel you can meet our demanding selection criteria and would like to be part of a professional and passionate team please forward a full CV. You must be eligible to live and work in the UK.