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Receptionist - London

Employer
Flip Out
Location
Wandsworth, London
Salary
Competitive
Closing date
19 Feb 2019

Receptionist - Flip Out Wandsworth, London

If you’re ready to join this fun, fast-paced and people-focused environment. All the following will apply to you:

  • Passionate about interacting with our guests and delivering an amazing experience every time!
  • Ability to communicate effectively within the team and with our guests
  • Able to work in a fast-paced environment – on your own and as part of the team
  • Flexible in your availability; able to work evenings and weekends

Provide support when needed in various areas of the business Working as part of the Wandsworth team Reception Team, your duties will include but not be limited to:

  • Being our guests first port of call; meeting and greeting them as they arrive and leave the venue
  • Ensuring good product knowledge
  • to support our customers with queries face to face, on the phone and email enquiries
  • Keeping the reception area clean, tidy and amply stocked
  • Complete stock takes
  • Issuing customers with Flip Out socks and wristbands prior to their sessions
  • Ensuring all customers have completed and understood the required health and safety waivers and watched the safety briefing video
  • Utilise your knowledge of our products to up-sell to our guests
  • Ensure all customers enter there car details into the console on reception
  • Ensuring our high service standards are maintained; thus ensuring a consistent and excellent experience for all our guests

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