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Sales Manager

Employer
Ten Health & Fitness
Location
Central London
Salary
Basic Salary of £26kpa with commission scheme OTE of £35-40kpa
Closing date
15 Feb 2019

Sales Manager

Overview of the Role

The Sales Manager is responsible for developing and managing a database of prospective and existing clients. They will be the driving force behind generating new sales leads and contacts and will excel in closing these leads, whilst continuing to manage excellent relationships with new and existing clients. There will be a focus on Corporate/B2B sales.

The role holder will provide guidance and support for the Customer Service Managers to ensure that each studio achieves sales and retention targets.

Responsibilities of the role:

  • Source new business leads and opportunities
  • Manage leads to develop into meetings and presentations
  • Close prospects in line with company procedure and price matrix
  • Manage the marketing and launch of a new accounts to maximise penetration into the business in line with the Marketing team
  • Plan activity to grow each account through the first 3 month period following agreement start date
  • Renew all accounts in line with company targets
  • Ownership of corporate accounts across all studios; management of corporate accounts and looking after these clients
  • Retain an up to date prospect database
  • Exceed monthly financial targets
  • Hosting and running events (or coordinating and delegating if not involved directly), wellness days, open weeks, hosted classes etc- including the organisation and implementation of these events alongside studio teams
  • Deliver a positive account growth throughout each financial quarter in line with targets and budgets
  • Mentor CSM’s in building, growing and retaining corporate accounts in their studios
  • Support the studio teams in line with business needs
  • In conjunction with Marketing, support the studios to carry out activities to meet customer demand and generate revenue
  • Manage the administration of all new and existing accounts throughout the new and existing member journey
  • Set expectations and manage the delivery of the Customer experience throughout the studio environment from the welcome to the classes.
  • Producing quarterly reports on individual revenue on each account
  • Producing monthly reports on corporate sales per studio
  • Manage diary, driven by needs of the business and aligned to KPIs
  • Keep up to date with the current business trends and market knowledge

Person Specification

Knowledge Required:

  • Fitness Sector Knowledge; Personal training/fitness classes

  • Business acumen

  • Strategy development

  • Customer Service

  • Knowledge of how to grow/develop client base

Experience Required:

  • Experience within Leisure/retail industry in a Sales role

  • Driving new initiatives

  • Production of reports and rotas

  • Customer retention / growth

  • Developing and implementing strategic plans

Skills Required:

  • Leadership skills, including the ability to inspire, motivate and develop a team.

  • Empathy

  • Lead by example

  • Good written communication skills

  • Presentation skills

  • Ability to build relationships and understand customer needs

  • Ability to communicate effectively with all levels of employees and customers including the Board

  • Ability to be part of team and contribute to the team

  • Advocate of the brand

  • Positive attitude - Upbeat

  • Self-disciplined & strong work ethic

  • Problem solving and analytical skills – joined up thinker

  • Excellent IT skills, including Microsoft Office

  • Good Verbal Skills – interpersonal

  • Ability to plan effectively

  • Ability to delegate

  • Good computer skills

  • Good time management

  • Comfortable in multi-tasking

  • Starter- finisher

Please send you CV and cover letter by applying below.

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