Night Porter - Birmingham
7 days left
- Job Type
- Full Time
Night Porter - Holiday Inn Birmingham City Centre, Birmingham
At Cairn Group we’re ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we’re focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.
About the role…
You will be responsible for welcoming guests and customers to the hotel, checking them in and making any reservation changes as required.
You will also undertake night security checks around the hotel, basic cleaning and laundry duties and ensure a full handover to the morning porter/DM or receptionist. You will need to be confident with handling cash/credit transactions and cash reconciliation. You will be responsible for setting up and taking down meeting and conference rooms to the required standards. We believe our people are the key to excellent service delivery and our success depends on them.
The successful candidate will have previous reception and night working experience ideally within a hotel environment with an outgoing personality, excellent communication skills and excellent command of the English language. Ideally you will have knowledge of Opera thus to aid our guests.
The Cairn Group’s Holiday Inn Birmingham City Centre is a modern hotel conveniently located near to the Birmingham New Street train station.
The hotel is within an easy walk of the great bars and restaurants found in the Arcadian complex, as well as both the Hippodrome and New Alexandra theatres, Birmingham’s China Town district, The Mailbox shopping centre and the Bullring commercial area.
IHG Staff Rate Scheme
IHG Friends & Family Rate
IHG Brand Training
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month & Golden Ticket Award
'Cairn Academy' Training & Development Opportunities
Cycle 2 work scheme*
(* Applies to positions above minimum wage)